Dental Patient Treatment Coordinator

University of Southern California; Los Angeles (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

The University of Southern California's Herman Ostrow School of Dentistry is seeking a Dental Patient Treatment Coordinator to join the Advanced Specialties Team in Los Angeles. This role supports patient registration, insurance verification, and scheduling to facilitate comprehensive treatment planning.

A bilingual English/Spanish speaker with a dental background is preferred. The position requires the ability to multi-task in a fast-paced environment and to maintain HIPAA compliance.

Qualifications

• Associate's degree preferred; 3 years preferred experience in dental management.
• Knowledge of dental management software, particularly axiUm.
• Working knowledge of HIPAA compliance and health insurance.
• Demonstrated ability to multi-task in a high-volume, fast-paced dental environment.

Responsibilities

• Register patients and verify insurance; schedule appointments.
• Coordinate treatment planning with patients and dentists.
• Maintain patient records and ensure confidentiality in line with HIPAA.

Skills

Administrative

Customer service

Scheduling

Bilingual EN/ES

HIPAA compliance

axiUm software

MS Office

Data entry

Education

Associate's Degree

High school diploma

Tools

axiUm

MS Office

Job description

USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team!This department will need a team oriented individual who is able to manage a heavy work load and multi-task constantly. The department is very busy and fast-paced, we need a candidate who manages stress well and can keep a positive perspective. A bilingual English and Spanish speaker with a Dental background is preferred. If you are a candidate willing to take on this challenge, please apply!This will be a 1 year fixed-term assignment.Job Accountabilities:The Dental Patient Treatment Coordinator performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling. Works closely with patients and dentists to arrange comprehensive treatment planning. Schedules patient appointments and monitors patient flow.Preferred Qualifications:Preferred Education: Associate's DegreePreferred Experience: 3 yearsPreferred Expertise: Knowledge of dental management software, particularly axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly word, Excel PowerPoint and outlook. Fluent bilingual English and Spanish speaker.Skills: Administrative:Answer telephonesAssemble and organize numerical dataClinical documentationCommunicate with others to gather informationCustomer serviceGather dataMaintain filing systemsPrioritize different projectsRead handwritten textSchedule appointmentsUnderstand and apply policies and proceduresUse database and/or word processing softwareMinimum Education: High school or equivalentMinimum Experience: 2 yearsMinimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.Notice of Non-discriminationEmployment EquityRead USC’s Clery Act Annual Security ReportUSC is a smoke-free environmentDigital AccessibilityIf you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:https://wd5.myworkday.com/usc/d/inst/1$9925/9925$153377.htmld