Dental Patient Schedule Coordinator

Unity Care NW; Bellingham (WA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

Paid time off

Sick leave

Life/AD&D

FSAs

HSA

Employee assistance

Job summary

Unity Care NW is a private, non-profit, federally qualified health center that has proudly served the greater Whatcom County area since 1982. With clinics in Bellingham and Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse patient population.

As a Dental Patient Scheduling Coordinator, you would keep dental schedules current, maximize clinic templates, and keep patients informed of appointment details, contributing to

Qualifications

• Requires one year of experience in customer service, preferably in a medical or dental office.
• Proficiency with Electronic Medical Record (EMR) and Electronic Dental Record (EDR) preferred.
• Some dental office experience a plus.

Responsibilities

• Maintain dental schedules current and correct and maximize clinic templates.
• Keep patients informed of dental appointment details.

Skills

Customer service

Data entry

EMR/EDR experience

Dental office experience

Call center experience

Job description

Description

Compensation:

• Non-exempt/Hourly
• The standard wage range for this role is $26.31 to $30.91 per hour.
• It may be possible to earn more over time up to $35.55 per hour.

Work Schedule:

• Full time, 40 hours per week
• 5, 8-hour days Mon-Fri
• 8:30 a.m. to 5:30 p.m.

Who We Are

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

As a Dental Patient Scheduling Coordinator, you would be responsible for keeping dental schedules current and correct and maximizing clinic templates. You would also keep patients informed of dental appointment details.

What We Offer

• A friendly & collaborative team environment
• A competitive compensation package

Generous benefits including:

• Medical, dental, & vision insurance
• 401(k) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Generous paid time off of 108 hours accrued in Year 1 gradually increasing to 196 hours per year over 10 years
• Paid sick leave
• Life/Accidental Death & Dismemberment insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
• Flexible Spending Account
• Self-funded Health Savings Account on Base Medical Insurance Plan
• Employee Assistance Program
• Alternative transportation incentives
• Healthy Living reimbursement
• Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services
• Employment that counts towards eligibility for Public Service Loan Forgiveness – details can be viewed at Federal Student Aid.

Requirements

• Requires one year of experience in customer service, utilizing data entry skills, preferably in a medical or dental office setting.
• Proficiency with Electronic Medical Record (EMR) and Electronic Dental Record (EDR) preferred.
• Some dental office experience a plus.

Preferred Qualifications

• One year call center or reception experience.
• Some dental office experience a plus.
• Experience with underserved populations and cultural competency is ideal.

If you feel this job posting is missing any required compensation or benefit information, please contact [e-mail]. Other questions can be addressed throughout the recruitment process for candidates selected to move forward.

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for influenza and strongly encourages up to date vaccines for COVID-19. More information about this program is provided throughout the recruitment process.