Clinic Receptionist - Bellingham

Unity Care NW; Bellingham (WA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) retirement plan with employer 1

6 paid holidays

108 hours paid time off

Other paid leaves (Bereavement, Jury,

Life/AD&D insurance

Flexible Spending Account

Health Savings Account

Employee Assistance Program

Alternative transportation incentives

Healthy Living reimbursement

Will preparation services

Job summary

Unity Care NW is seeking a Clinic Receptionist to provide a welcoming check-in experience for patients at the front desk. The role supports clinic operations and patient flow during daily shifts.

The position requires customer service skills, basic computer literacy, and familiarity with EMR and scheduling systems. Benefits include insurance and loan repayment opportunities; clinic operates Mon-Sat.

Qualifications

• Associates degree or technical certificate, preferred.
• 1 year of customer service experience, preferably in medical/dental setting.
• Proficiency with payment systems and Microsoft Word & Outlook.

Responsibilities

• Greet and check in patients and visitors at the front desk.
• Maintain a welcoming and efficient front desk operations.

Skills

Customer service

Data entry

Computational skills

Microsoft Word

Outlook

EMR / scheduling systems

Education

Associates degree or technical certificate

Tools

EMR systems

Job description

Compensation

• Non-exempt/Hourly
• $22.71to $26.71 per hour
• It may be possible to earn more over time up to $30.66 per hour

Work Schedule

• Full time, 40 hours, days
• 4 10's with one weekday off
• Clinic operations are Mon-Sat

Who We Are

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

As a Clinic Receptionist for Unity Care NW, you would be responsible for providing a welcoming and positive check-in experience to all patients and visitors at the front desk.

What We Offer

• A friendly and collaborative team environment
• A competitive compensation package
• Loan Repayment Application Opportunities*: employment at UCNW counts toward eligibility for Public Service Loan Forgiveness – details can be viewed at Federal Student Aid.

Benefits Include

• Medical, dental, & vision insurance
• 401(k) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Generous paid time off of 108 hours (accrued in year 1 and increasing thereafter)
• Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation
• Life/Accidental Death & Dismemberment insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
• Flexible Spending Account
• Self-funded Health Savings Account on Base Medical Insurance Plan
• Employee Assistance Program
• Alternative transportation incentives
• Healthy Living reimbursement
• Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services

*While employees at UCNW are eligible to apply for loan repayment awards, receipt is not guaranteed.

Requirements

• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program.
• Associates degree or technical certificate, preferred.
• Requires one year of experience in customer service, utilizing data entry skills, preferably in a medical or dental office setting.
• Experience dealing with underserved populations and cultural competency a plus.
• Proficiency and familiarity with payment systems and Microsoft Word & Outlook.
• Keyboarding speed of 35-40 wpm and data entry skills; accuracy is essential.
• Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Record (EMR) and scheduling systems.

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for influenza and strongly encourages up to date vaccines for COVID-19. More information about this program is provided throughout the recruitment process.

If you feel this job posting is missing any required compensation or benefit information, please contact [e-mail]. Other questions can be addressed throughout the recruitment process for candidates selected to move forward.