Dental Patient Registration Supervisor

Family Health Centers, Inc.; Omak (WA); On-site; USD 33,000 - 40,000; Full time

Job summary

Family Health Centers, Inc. is seeking a Dental Patient Registration Supervisor in Omak, WA.

This full-time role leads our patient registration and dental call center teams, optimizes provider schedules, and ensures accurate demographics, insurance verifications, and compliance with FQHC requirements. You will mentor staff, improve front-desk workflows, track performance metrics, and support payroll and scheduling administration while collaborating with clinical leadership, finance, and IT to

Qualifications

• Leadership experience in a dental office setting is required.
• Strong written and verbal communication skills are essential.
• Proficient in EPM systems and scheduling software; basic math calculations.
• Experience with commercial dental insurance is a major plus and FQHC compliance knowledge is beneficial.
• Ability to multitask in a fast-paced environment and provide staff training.

Responsibilities

• Team Leadership & Training: onboarding, competency assessments, ongoing support.
• Schedule Optimization: manage provider schedules and templates to maximize capacity.
• Documentation & Compliance: maintain patient demographics, verify insurance, ensure FQHC/commercial compliance.
• Financial & Metric Tracking: oversee daily billing, perform reconciliations, monitor patient volume trends.
• Administrative Management: handle staff schedules, leave requests, payroll support, and daily communications.
• Staff Development: support recruitment, retention, performance evaluations, and improvement plans.

Skills

Leadership

Communication

Problem-solving

Multitasking

Education

High School Diploma or GED

Tools

EPM systems

Scheduling software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Patient Registration Supervisor

Full Time 1.0 FTE Omak, WA, US 1 Attachments

3 days ago Requisition ID: 1746

Salary Range: $23.99 To $29.14 Hourly

Dental Patient Registration Supervisor

Location: Omak, Washington

Organization: Non-Profit Community Health Center

Employment Type: Full-Time

Make a Difference Where It Matters Most!

Are you an experienced dental leader with a passion for team development, operational excellence, and expanding access to high-quality care? We are seeking an energetic, organized, and collaborative Dental Patient Registration Supervisor to join our team in beautiful Omak, WA!

In this dynamic multi-site leadership role, you will be the driving force behind our patient registration and dental-specific call center teams. You will optimize provider schedules, streamline front-desk workflows, maintain FQHC and insurance compliance, and foster a supportive, high-performing environment. If you thrive on mentoring staff, solving operational puzzles, and ensuring every patient receives a warm, seamless care experience from their very first contact, this is the perfect opportunity for you.

Why You’ll Love Working With Us

Mission-Driven Impact: Work for a passionate non-profit health organization dedicated to delivering exceptional, compassionate dental care to our local community.

Empowering Leadership: Mentor and train front-desk and call center staff while directly shaping operational procedures and schedule efficiency.

Cross-Departmental Collaboration: Partner closely with clinical leadership, finance, and IT teams to keep our operations running smoothly and efficiently.

Professional Growth: Be part of an organization that values continuous learning, employee retention, and career development.

Key Responsibilities

Team Leadership & Training: Provide collaborative leadership, onboarding, competency assessments, and ongoing training/support for dental patient registration and call center staff.

Schedule Optimization: Assist in managing provider schedules and scheduling templates to maximize appointment capacity and maintain workflow efficiency.

Documentation & Compliance: Ensure precise patient demographic updates, insurance verifications, and compliance with FQHC regulations and commercial insurance agreements.

Financial & Metric Tracking: Oversee daily billing processes, perform financial reconciliations, and track key performance metrics including patient volume trends and scheduling efficiency.

Administrative Management: Manage employee schedules, leave requests, and payroll support while monitoring daily correspondence and voicemails.

Staff Development: Support recruitment, retention efforts, performance evaluations, and employee improvement plans.

What We’re Looking For

Education: High School Diploma or GED required.

Leadership Experience: Minimum of 1 year of leadership or supervisory experience in a dental office setting required.

Technical Proficiency: Strong skills in Electronic Patient Management (EPM) systems, scheduling software, computer applications, and basic mathematical calculations.

Insurance Knowledge: Experience with commercial dental insurance is strongly preferred; knowledge of FQHC compliance is a major plus!

Core Skills: Exceptional written and verbal communication, strong problem-solving skills, and the ability to multitask effectively in a fast-paced environment.

Ready to Lead and Inspire?

Bring your dental leadership expertise to Okanogan County and help us transform community healthcare, one smile at a time!

Attachments (1)

Dental Patient Registration Supervisor 10.2026.pdf