Dental Patient Care Coordinator

GD-OP Partners LLC; Orange Park (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health Plan

Dental Plan

Vision Plan

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

Park Plaza Dental is seeking a dynamic Front Desk receptionist to join a fast-growing team in Orange Park. You will greet patients, manage phones, and schedule the Doctor(s) and Hygienist while delivering an excellent patient experience.

The role requires multitasking in a fast-paced office; 2-3 years of experience and an Associates Degree are preferred. We offer competitive benefits and flexible scheduling in a welcoming environment.

Qualifications

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism and strong work ethic
• Excellent communication and interpersonal skills

Responsibilities

• Greet patients by name and assist throughout their visit
• Answer and manage phone calls, schedule doctors and hygienists
• Complete daily insurance verifications for scheduled patients
• Submit insurance claims with proper attachments
• Certify upcoming appointments and assist with billing questions
• Follow-up on unscheduled recare and treatment appointments

Skills

Customer service

Phone handling

Insurance verification

Education

Associates Degree preferred

Job description

Location: Orange Park - Park Plaza Dental We are looking for a dynamic, experienced Front Desk to join our fast-growing team.

Job Summary:

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities:

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications:

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits:

Guaranteed Hourly Rate $22-27

• (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance
• Flexible Schedules

FLSA Status: Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency