Dental Patient Care Coordinator

Guardian Dentistry Partners; Falls Church (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Guardian Dentistry Partners is seeking a Dental Patient Care Coordinator to join their team. This full-time role involves managing front desk duties, providing excellent customer service, and assisting with billing and insurance inquiries. Ideal candidates will have dental experience and strong communication skills, contributing to a positive patient experience.

Benefits

Paid vacation and holidays

401(k) with matching

Health, dental, and vision insurance

Life and disability insurance

Flexible scheduling

Qualifications

• 2-5 years of dental experience preferred.
• Professionalism and strong communication skills required.
• Ability to build trusting relationships with patients and staff.

Responsibilities

• Provide exceptional customer service to patients.
• Manage phone calls and appointment scheduling.
• Assist with billing and insurance claims.

Skills

Customer Service

Communication

Multitasking

Tools

Dentrix

Job description

Join to apply for the Dental Patient Care Coordinator role at Guardian Dentistry Partners

We are seeking a friendly, organized dental Front Desk professional to enhance our patient care team. This role involves greeting patients, managing appointments, and providing excellent customer service to ensure a positive patient experience.

Location: Tyson Dental Esthetics

Guardian Dentistry Partners’ (GDP) mission is to support our partner dentists and their teams in building successful practices. We value passionate, purpose-driven dental entrepreneurs who share our commitment to community and patient care.

Job Summary: As a Patient Care Concierge, you will be the first point of contact for patients, handling front desk duties including greeting patients, answering phones, scheduling, and assisting with billing and insurance inquiries. This position requires professionalism, multitasking, and a caring attitude.

Primary Responsibilities:

• Provide exceptional customer service to patients
• Greet patients warmly and assist them during their visits
• Manage phone calls and appointment scheduling
• Assist with billing and insurance claims
• Follow up on unscheduled appointments

Qualifications:

• 2-5 years of dental experience preferred
• Experience with Dentrix is a plus
• Professionalism, strong communication skills, and a motivated work ethic
• Ability to build trusting relationships with patients and staff

Compensation & Benefits:

• Guaranteed hourly rate
• Paid vacation and holidays
• 401(k) with matching
• Health, dental, and vision insurance (for 30+ hours/week)
• Life and disability insurance
• Flexible scheduling

Additional Information: This is a full-time, entry-level, non-exempt position within the healthcare industry. We are an equal opportunity employer committed to diversity and inclusion.