Dental Office Scheduler & Patient Admin Pro

Apicha; Northern, New York (KY, NY); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

12 Paid Holidays

Vacation and sick leave

Health Insurance Coverage

Flexible Spending Account

Life Insurance

Employee Assistance Program

Job summary

Apicha Community Health Center in Jackson Heights, NY is hiring a Dental Office Specialist to manage scheduling, patient registration, insurance verifications, and pre-authorizations.

You will greet patients, assist with referrals, handle billing tasks, and keep insurance contact information up to date. Bilingual candidates are preferred. This full-time role offers hourly pay and benefits.

Qualifications

• High School Diploma or GED with 2 years of experience; some college with 1 year preferred.
• Experience in hospital or community health center preferred.
• Bilingual in Spanish, Hindi, Bangla, or Urdu preferred.
• Knowledge of eClinicalWorks EMR is preferred.
• Ability to read and comprehend simple instructions, memos.
• Ability to communicate dental procedures and terminology with dental team and patient.
• Engaged in learning and continuous quality improvement.
• Excellent customer service skills are required.
• Flexible hours including evenings and weekends.

Responsibilities

• Greet patients and provide orientation to the center and services.
• Create and submit referral forms to dental insurances.
• Respond to dental questions from patients – referrals.
• Update patients on dental insurance changes and PPO/HMO fee schedules.
• Assist billing by verifying EOBs and claims.
• Maintain updated dental insurance contact information.

Skills

Customer service

Communication

Bilingual

Adaptability

Multitasking

Education

High School Diploma or GED

Some college

Tools

eClinicalWorks EMR

Job description

Apicha Community Health Center in Jackson Heights, NY is hiring a Dental Office Specialist to manage scheduling, patient registration, insurance verifications, and pre-authorizations.

You will greet patients, assist with referrals, handle billing tasks, and keep insurance contact information up to date. Bilingual candidates are preferred. This full-time role offers hourly pay and benefits.