Dental Office Operations Manager: Growth & Benefits

Aspen Dental; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development opportunities

Learning programs (TAG U)

Job summary

Aspen Dental in Chicago seeks an experienced Dental Office Manager (Operations Manager) to lead all office operations in support of the doctors and to build trust and loyalty with patients through excellent service.

The role includes a ten-week training program, competitive compensation, and a comprehensive benefits package designed to develop leadership and business skills in a collaborative, patient-centered culture.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team management

People leadership

Communication

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Chicago seeks an experienced Dental Office Manager (Operations Manager) to lead all office operations in support of the doctors and to build trust and loyalty with patients through excellent service.

The role includes a ten-week training program, competitive compensation, and a comprehensive benefits package designed to develop leadership and business skills in a collaborative, patient-centered culture.