Dental Office Operations Leader — Growth & Impact

Aspen Dental; Adrian (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental seeks a Dental Office Manager (Operations Manager) to lead office operations and support doctors, building trust with patients. Ten-week training develops business and leadership skills for growth.

Responsibilities: patient service, staff hiring/growth, discuss treatment options, verify insurance, review monthly results, and lead daily huddles to improve experience and profitability. Benefits: PTO, health/dental/vision, 401(k) with match.

Qualifications

• Minimum of one year of managing a team.
• High school diploma or equivalent; college degree preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Customer service

People management

Leadership

Communication

Analytical thinking

Education

High school diploma or equivalent

Job description

Aspen Dental seeks a Dental Office Manager (Operations Manager) to lead office operations and support doctors, building trust with patients. Ten-week training develops business and leadership skills for growth.

Responsibilities: patient service, staff hiring/growth, discuss treatment options, verify insurance, review monthly results, and lead daily huddles to improve experience and profitability. Benefits: PTO, health/dental/vision, 401(k) with match.