Dental Office Operations Lead - Flexible Scheduling

Aspen Dental; Cedar Rapids (IA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Culture of collaboration

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA. This full-time role oversees daily front-office duties, drives patient service excellence, and participates in an eight-week training program to prepare for leadership responsibilities.

You will supervise non-clinical staff, verify insurance payments, manage appointments, and collaborate with the clinical team to ensure high-quality patient care.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Cedar Rapids, IA. This full-time role oversees daily front-office duties, drives patient service excellence, and participates in an eight-week training program to prepare for leadership responsibilities.

You will supervise non-clinical staff, verify insurance payments, manage appointments, and collaborate with the clinical team to ensure high-quality patient care.