Dental Office Manager: Lead Patient Experience & KPIs

United-Dental-Corporation; Gilbert (AZ); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

PTO & 7 holidays

Employee Assistance Program

Voluntary benefits

PPE provided

Continuing education

Job summary

Absolute Dental in Gilbert, Arizona is seeking a results-driven Dental Office Manager who balances exceptional patient care with obsession over performance metrics. You will lead the front office, monitor daily KPIs, and collaborate with clinical staff to ensure a smooth patient flow and an outstanding patient experience.

This full-time role offers a competitive hourly wage around $30/hour, based on experience, with a Monday–Friday schedule and full benefits after 30+ hours per week.

Qualifications

• Previous dental office management experience with a proven track record.

Responsibilities

• Lead the front office to deliver a warm, professional patient experience.
• Monitor and act on daily KPIs to drive performance.
• Coach staff on scheduling, collections, and patient follow-up.
• Coordinate with clinical team to ensure efficient patient flow.
• Re-engage past-due patients and activate pending treatment plans.

Skills

Leadership

Communication

Organization

Problem-solving

Patient care

Front office management

Tools

Practice management software

Job description

Absolute Dental in Gilbert, Arizona is seeking a results-driven Dental Office Manager who balances exceptional patient care with obsession over performance metrics. You will lead the front office, monitor daily KPIs, and collaborate with clinical staff to ensure a smooth patient flow and an outstanding patient experience.

This full-time role offers a competitive hourly wage around $30/hour, based on experience, with a Monday–Friday schedule and full benefits after 30+ hours per week.