Dental Office Manager: Lead Growth & Patient Experience

Affordable Care, LLC; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Affordable Care, LLC in Columbia, SC seeks a Dental Office Manager to oversee daily dental office operations, supervise front- and back-office staff, and ensure compliance with OSHA and HIPAA. The role supports the Doctor and dental team in achieving patient care and growth goals, while optimizing production and efficiency.

The ideal candidate has strong leadership and communication skills, experience in a healthcare setting, and a passion for delivering exceptional patient experiences.

Qualifications

• High school diploma or equivalent required.
• 1–3 years supervisory or management experience preferred.
• Prior experience in a dental or healthcare office is strongly preferred.
• Strong interpersonal, leadership, management, and relationship-building skills.

Responsibilities

• Establish and maintain systems and protocols for efficient operation.
• Oversee on-site dental laboratory quality, productivity, and cleanliness.
• Supervise and support the office team including scheduling and patient flow.
• Ensure compliance with OSHA, HIPAA, and related regulatory requirements.
• Develop and support the dental team to meet production and patient-care goals.
• Motivate staff and identify opportunities to improve patient experience and practice growth.
• Manage front- and back-office operations including workflow and performance management.
• Support revenue and production goals through scheduling and case acceptance processes.
• Coordinate treatments with the Doctor and patients, educate on insurance and financing options.
• Address patient concerns professionally and promptly.
• Monitor practice performance indicators and take corrective actions.

Skills

Leadership

Staff supervision

Customer service

Communication

Dental office knowledge

Office administration

Education

High school diploma or GED

Healthcare administration training preferred

1–3 years supervisory experience

Job description

Affordable Care, LLC in Columbia, SC seeks a Dental Office Manager to oversee daily dental office operations, supervise front- and back-office staff, and ensure compliance with OSHA and HIPAA. The role supports the Doctor and dental team in achieving patient care and growth goals, while optimizing production and efficiency.

The ideal candidate has strong leadership and communication skills, experience in a healthcare setting, and a passion for delivering exceptional patient experiences.