Dental Office Manager - Battle Creek

Dental Dreams; Battle Creek (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Monthly bonuses

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams in Battle Creek, Michigan seeks an Office Manager with dental practice leadership experience. The role focuses on achieving operational goals, managing employee relations, and patient relations while supporting front desk staff and scheduling needs.

The position calls for a track record in a fast-paced dental environment, with an emphasis on service, team supervision, and effective communication with dentists and staff. Competitive pay and benefits are offered.

Qualifications

• 5+ years experience in a dental practice.
• Previous Dental Assistant and Management experience.
• Knowledge of Dental Insurances and Dental Billing practices.
• Ability to work in a fast-paced environment and provide outstanding customer service.

Responsibilities

• Supervise front and back-office staff; cover roles as needed.
• Foster a patient-centric disposition and culture of service.
• Hire and train support staff; conduct performance reviews.
• Verify dental benefits and manage check-in/out processes.
• Assist with presenting and explaining treatment plans.
• Collect payments, co-pays, and deductibles.
• Submit insurance claims and pre-authorizations timely.
• Pull patient charts for future appointments.

Skills

Customer service

Leadership

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Battle Creek Staff Full Time Management Battle Creek, MI, US

6 days ago Requisition ID: 8589

Salary Range: $45,000.00 To $55,000.00 Annually

The Role

Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We:

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

• Competitive Salary + Monthly Bonuses
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and More

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications

• Required:
  • Previous Dental Assistant experience and Management Experience
  • 5+ years experience working in a dental practice
  • knowledge of Dental Insurances and Dental Billing practices
  • Possesses a track record for providing outstanding customer service
  • Must be able to work in a fast-paced, hands-on environment
• Preferred:
  • Dental Office management experience
  • Bilingual
  • Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.