Dental Office Manager

BluePrint Marketing LLC; Orange (CA); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Job summary

PopUp Smiles in Orange County, CA is seeking an Office Manager with an entrepreneurial mindset to lead a rapidly growing dental practice. You will supervise staff, manage scheduling, billing, and finances, ensure HIPAA/OSHA compliance, and enhance patient experience.

The role requires 10+ years of dental management experience, proficiency with Dentrix Ascend, and strong organizational and customer service skills. Full-time with holidays and PTO benefits in a dynamic team environment.

Qualifications

• Strong organizational, communication, and leadership skills.
• Proficient in dental office software (e.g., Dentrix Ascend) and office management tools.
• Knowledge of dental terminology and procedures is a must.
• Ability to multitask, problem-solve, and maintain a professional demeanor in a fast-paced environment.
• Requires prior experience in dental office management.

Responsibilities

• Staff Supervision & Training: Hire, train, and supervise office personnel, including receptionists, dental assistants, and hygienists.
• Patient Scheduling & Coordination: Oversee patient appointment scheduling to optimize the dentist’s time and minimize wait times.
• Billing & Insurance: Oversee billing procedures and manage insurance claims, including verification and follow-up.
• Financial Management: Manage the practice’s budget, including overseeing office supplies, equipment, and other expenses.
• Compliance & Record Keeping: Ensure office complies with local, state, and federal regulations (HIPAA/OSHA).
• Customer Service & Patient Relations: Foster positive relationships with patients and address complaints promptly.
• Marketing & Business Development: Assist in developing marketing strategies to attract new patients.

Skills

Leadership

Organizational skills

Communication

Tools

Dentrix Ascend

Job description

We are seeking motivated, self-led dental professionals to join our team and grow with us!

We are a rapidly growing dental practice with three offices in Southern California looking for adventurous team members!

Currently we are seeking an Office Manager that has an entrepreneurial mindset, excellent customer service, and most importantly is team player.

Join our dynamic dental team and play a crucial role in providing high-quality patient care.

You will work closely with our dental professionals to ensure efficient and smooth operations within the practice.

Must have excellent customer service and organizational skills to oversee the day-to-day operations of our dental practice.

Their primary responsibilities include managing administrative tasks, overseeing office staff, and ensuring a smooth patient experience.

Here’s a more detailed description of the role:

Key Responsibilities

Staff Supervision & Training:
Hire, train, and supervise office personnel, including receptionists, dental assistants, and hygienists.
Ensure staff members adhere to office protocols and maintain high standards of patient care.

Patient Scheduling & Coordination:
Oversee patient appointment scheduling to optimize the dentist’s time and minimize wait times.
Handle patient inquiries and resolve any scheduling conflicts or concerns.

Billing & Insurance:
Oversee billing procedures and manage insurance claims, including verification and follow-up.
Ensure accurate patient billing, including processing payments and providing billing statements.

Financial Management:
Manage the practice’s budget, including overseeing office supplies, equipment, and other expenses.
Track revenue and expenditures and assist in implementing financial strategies to improve profitability.

Compliance & Record Keeping:
Ensure that the office complies with all local, state, and federal regulations, including HIPAA and OSHA.
Maintain and organize patient records in a secure, accurate, and confidential manner.

Customer Service & Patient Relations:
Foster positive relationships with patients and ensure their satisfaction with the care provided.
Address any patient complaints or issues promptly to maintain a high standard of service.

Marketing & Business Development:
Assist in developing marketing strategies to attract new patients and retain existing ones.
Manage social media accounts, websites, or advertising campaigns to promote the dental office.

Skills and Qualifications

Strong organizational, communication, and leadership skills.
Proficient in dental office software (e.g., Dentrix Ascend) and office management tools.
Knowledge of dental terminology and procedures is a must.
Ability to multitask, problem-solve, and maintain a professional demeanor in a fast-paced environment.
Requires prior experience in dental office management.
The role combines administrative skills with customer service and financial management, playing a vital role in the overall success and efficiency of the dental practice.

Education

Experience

10+ years of dental management experience

Job Type

Full-time

$100,000 + Bonus

You will be eligible to participate in any benefit plan that the Company has adopted or may adopt, maintain, or contribute to for the benefit of its regular employees generally, subject to satisfying any applicable eligibility requirements.

Holidays

After six months of service, the Company recognizes the following holidays as paid holidays:

• New Year’s Day: January 1
• Memorial Day: Last Monday in May
• Independence Day: July 4
• Labor Day: First Monday in September
• Thanksgiving Day: Fourth Thursday in November
• Christmas Day: December 25

Paid Time Off

You will also receive 40 hours of paid time off per 12 months worked, up to a maximum accrual of 80 hours.

You will be required to coordinate all time off with your manager, while ensuring your work is completed and you meet your goals and objectives at a satisfactory level.

Work Location

Orange County CA