Dental Office Manager

Smile Brands Inc.; Bellingham (WA); On-site; USD 80,000 - 82,000; Full time

Benefits offered by this job

PTO

Health benefits

401k

Job summary

Smile Brands Inc. in Bellingham, WA, is seeking an Office Manager to oversee daily operations, support treatment planning, and lead a skilled front-office team within the Bright Now! Dental network.

The ideal candidate is an organized, people-first leader who can drive patient experience, improve scheduling and collections, and uphold Smile Brands policies while fostering a collaborative culture.

Qualifications

• Leadership experience in a dental front office or office management.
• Strong understanding of treatment planning and case acceptance.
• Proven ability to lead and motivate a team in a fast-paced setting.
• Excellent knowledge of dental terminology and patient communication.
• Outstanding organizational and interpersonal skills.

Responsibilities

• Oversee day-to-day front and back office operations for the dental practice.
• Provide leadership to front-office staff, including treatment coordination support.
• Guide team to meet daily and monthly practice goals.
• Ensure accurate scheduling, collections, receivables, and cost management.
• Oversee treatment planning workflows with the clinical team on financials.
• Lead staff training on patient experience, compliance, and office protocols.
• Foster a positive, inclusive team culture and adherence to policies.
• Maintain office organization and performance metrics in line with Smile Brands.

Skills

Dental leadership

Treatment planning

Team leadership

Dental terminology

Organizational skills

Communication

Job description

Overview

At Smile Brands, we're more than just a network of 600+ dental practices across 30 states—we're a team driven by one mission: delivering Smiles for Everyone!® From patients to providers and employees to communities, we create an environment where you're empowered to grow, lead, and make a difference every day. Join us and be part of something bigger!

Overview

At Smile Brands, we're more than just a network of 600+ dental practices across 30 states—we're a team driven by one mission: delivering Smiles for Everyone!® From patients to providers and employees to communities, we create an environment where you're empowered to grow, lead, and make a difference every day. Join us and be part of something bigger! We're searching for an Office Manager to lead our Bright Now! Dental team in Bellingham, WA! In this role, you'll be the heartbeat of the practice - overseeing day-to-day operations, supporting treatment planning, guiding a talented team, and ensuring every patient has an exceptional experience. If you're an organized, people-first leader ready to make an impact, we'd love to meet you.

Schedule (days/hours)

Monday - Friday

Responsibilities

• Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences
• Provide strong leadership to the front office team, including treatment coordination support and coaching for case acceptance
• Guide and support team members in meeting daily and monthly practice goals
• Ensure accurate scheduling, collections, receivables, and cost management
• Oversee treatment planning workflows and partner with clinical team on financial presentations
• Lead staff training on patient experience, compliance, and office protocols
• Foster a positive, inclusive, and collaborative team culture that supports high-quality care
• Maintain office organization, performance metrics, and alignment with Smile Brands policies

Qualifications

• Dental office leadership experience OR senior dental front office experience
• Strong understanding of treatment planning, insurance benefits, and case acceptance processes
• Proven ability to lead, coach, and motivate a team in a fast-paced environment
• Strong knowledge of dental terminology, procedures, and patient communication
• Excellent organizational and interpersonal communication skills
• Ability to balance multiple priorities while maintaining attention to detail

Compensation

$80,168 - $82,000 per year

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]