Dental Office Front Desk Agent

Galandental; San Jose (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a modern dental office where you will contribute positively to patient experiences and be part of a supportive team. This full-time role involves managing appointments, greeting patients, and assisting with various administrative tasks. We value a positive attitude and work ethic above all else, making you an integral member of our dental family.

Benefits

IRA Retirement plan

Employee Discount

Dental Benefits

Paid Time Off

Holidays pay

Qualifications

• Experience in customer service preferred.
• Fast learning and being a team player are essential.

Responsibilities

• Greeting patients and managing appointments.
• Presenting treatment plans and assisting in patient financial matters.
• Conducting social media marketing and community event coordination.

Skills

Communication skills

Customer service

Teamwork

Flexibility

Education

High school or equivalent

Tools

Dentrix Ascend

Job description

Do you like helping people? Would you like to work in a positive, enjoyable atmosphere where you can feel proud of the work you do and be recognized for your efforts? If so, look no further! We have a modern office, a fun team, a wonderful patient population, and a sincere dentist dedicated to quality care.

You will be responsible for making patients happy to come to the dentist and making them smile. A positive attitude is a must! You will also help in every possible way when needed. Experience is preferred, but a great attitude and a strong work ethic are our first priorities.

If you are this person, you will love this professional and pleasant work environment where you will be a valued member of our dental family.

Job Responsibilities:

• Greeting patients, answering phone calls and emails with excellent communication skills.
• Scheduling and managing appointments and patient flow effectively; conducting reminder calls and emails.
• Presenting treatment plans.
• Assisting in patient financial matters, including collecting payments.
• Creating and managing patient records, scheduling, and verifying dental benefit plan eligibility.
• Verifying insurance eligibility for patients.
• Social media marketing and community event coordination.

Experience with Dentrix Ascend is a plus but not necessary; being a fast learner is essential. Spanish speaking is a plus. The ideal candidate should be friendly, patient, dependable, mature, self-motivated, compassionate, and positive. A team player with a good work ethic and flexibility is required.

Job Details:

• Type: Full-time
• Schedule: Monday to Friday, with one Saturday a month
• Benefits include: IRA Retirement plan, Employee Discount, Dental Benefits, Paid Time Off, Holidays pay
• Work setting: Dental office
• Education: High school or equivalent
• Experience: Customer service (1 year preferred), marketing experience

For more information, visit our website: www.Galandental.com