Dental Office Front Desk Agent

Galan Dental; San Jose (CA); On-site; USD 33,000 - 52,000; Full time

Job summary

Galan Dental is seeking a Dental Office Front Desk Agent to enhance patient experiences at their dental practice in San Jose. This full-time role involves a variety of administrative tasks, including scheduling appointments and managing patient interactions, in a fun and professional environment. Ideal candidates should have experience in customer service, strong communication skills, and a positive attitude.

Benefits

IRA Retirement plan

Employee Discount

Dental Benefits

Paid time off

Holidays pay

Qualifications

• Experience with customer service preferred.
• High school diploma or equivalent required.
• Spanish-speaking skills are a plus.

Responsibilities

• Greeting patients and answering phone calls.
• Scheduling and managing appointments effectively.
• Assisting with patient financial matters and verifying insurance.

Skills

Customer service

Marketing experience

Spanish Speaking

Excellent communication skills

Team player

Self-motivated

Compassionate

Positive attitude

Education

High school or equivalent

Tools

Dentrix Ascend

Job description

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Do you like helping people? Would you like to work in a positive, enjoyable atmosphere where you can feel proud of the work you do and be recognized for your efforts? If so, look no further!

We have a beautiful modern office, a fun team, a wonderful patient population, and a sincere dentist dedicated to quality care! You will be responsible for helping to make patients happy to come to the dentist and making them smile, a positive attitude is a must! You will also help in every possible way when needed, when fires break out, everybody grabs a bucket from the dog to the dentist! Experience preferred, but a great attitude and a strong work ethic are our first priorities!

If you are this person, you will love this professional and pleasant work environment where you will be a valued member of our dental family.

Job Responsibilities

• Experience with Dentrix Ascend is a plus but not necessary but being a fast learner is.
• Enjoy all aspects of Dentistry.
• Spanish Speaking is a plus.
• Excellent customer service.
• Greeting patients, answering phone calls and emails great communication skills.
• Patience, friendly, good attitude, flexible, friendly, team player, dependable, mature, hard worker ethics, self-motivated, compassionate, and positive are a must.
• Schedule and manage appointments and patient flow effectively; conduct reminder calls, emails to patients.
• Treatment plan presentation.
• self starter and ethical.
• Assist in Patient financial matters, collecting payments all aspects of initial patient greeting, creation of new patient records and records management, scheduling, and verification of dental benefit plan eligibility.
• Verifying insurance eligibility for patients.
• Social media marketing.
• Community Events coordination.
  
  

Job Type: Full-time.

Benefits

• IRA Retirement plan.
• Employee Discount.
• Dental Benefits.
• Paid time off.
• Holidays pay.
  
  

Experience:

• customer service: 1 year (Preferred).
• marketing experience.
  
  

Education:

• High school or equivalent.
  
  

Setting:

• Dental.
  
  

Administrative Duties:

• Scheduling.
• All aspects of administration and front office duties.
• Answering and routing phone calls.
  
  

Financial Duties:

• Processing payments.
• Light Billing.
  
  

Schedule:

• Monday to Friday.
• One Saturday a month.
  
  

Benefit Conditions:

• 90 days waiting period.
  
  

Work Remotely:

• No.
  
  

Company's website:

• www.Galandental.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Medical Practices

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