Dental Office Assistant Ops Manager – PTO & Tuition

Pds Health; Phoenix (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401K

Volunteer Time

Job summary

PDS Health in Phoenix, AZ is seeking an Assistant Operations Manager to support the Operations Manager in delivering the Perfect Patient Experience and driving revenue growth at their location(s).

You will supervise front office staff, schedule work, and help develop patient communications, while upholding PPE standards and company policies. This role requires leadership, attention to detail, and the ability to work in a fast-paced dental environment.

Qualifications

• Requires a High School Diploma or GED.
• Demonstrates ability to manage responsibilities in a fast-paced dental office environment.
• Strong communication, leadership, and problem-solving skills are essential.

Responsibilities

• Models company culture, values, standards and best operational practices.
• Acts as manager in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to duties.
• Develops patient communication skills and facilitates learning.
• Executes PPE to drive Patients for Life.
• Drives year-over-year revenue and profit growth.
• Ensures cash management and accounting protocols are followed.
• Provides feedback to improve financial and patient outcomes.
• Ensures office adheres to facility standards and maintenance.
• Leads daily huddles and required meetings.
• Supports brand decisions and process improvements.
• Executes PDS processes and tools as SME.
• Catalyzes Perfect Patient Experience and HC Handoff.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Independent Worker

Multitasking

Communication Skills

Confidentiality

Education

High School Diploma or GED

Job description

PDS Health in Phoenix, AZ is seeking an Assistant Operations Manager to support the Operations Manager in delivering the Perfect Patient Experience and driving revenue growth at their location(s).

You will supervise front office staff, schedule work, and help develop patient communications, while upholding PPE standards and company policies. This role requires leadership, attention to detail, and the ability to work in a fast-paced dental environment.