Dental Office Assistant/Floater

Cornerstone Dental Health; Quincy (IL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Paid time off

Paid sick time

Employee discount

Retirement plan

Job summary

Cornerstone Dental Health in Quincy, IL is seeking a friendly, dependable Dental Office Assistant/Floater to join a growing team. This entry-level role welcomes recent graduates and offers training, with 17$/hour base pay plus monthly bonuses based on experience.

The position involves front-office duties and chairside support, HIPAA-compliant record handling, and coordination of patient scheduling and payments in a fast-paced dental setting. Benefits available after 3 months.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working with computers and phones.
• Ability to work well in a team-oriented environment.
• Dental experience preferred, but not required.
• Recent graduates welcome to apply.

Responsibilities

• Greeting patients and serving as a welcoming point of contact
• Scheduling and confirming patient appointments
• Checking patients in and out efficiently
• Assisting with patient care coordination and communication
• Managing patient records accurately while maintaining HIPAA compliance
• Processing patient payments, insurance verification, and claims assistance
• Providing chairside dental assisting support
• Performing sterilization and infection control duties, including maintenance of equipment such as ultrasonic cleaners, Statim units, autoclaves, and vacuum systems
• Supporting daily administrative and operational tasks as needed
• Utilizing strong computer, phone, and customer service skills to enhance the patient experience

Skills

Customer service

Communication

Organizational

Computer skills

Team player

Dental experience

Tools

Dental software

Job description

Overview

Cornerstone Dental Health is seeking a friendly, dependable, and patient-focused Dental Office Assistant/Floater to join our growing team in Quincy, IL. This role is ideal for someone with strong customer service skills who enjoys working in a fast-paced healthcare environment and is passionate about providing exceptional patient care.

Recent graduates are encouraged to apply. Dental experience is preferred, but not required — we are willing to train the right candidate with a positive attitude and strong work ethic.

Schedule

• Full-Time | Monday–Friday

Compensation: Starting at $17 per hour, based on experience, plus monthly bonus opportunities

Benefits

Benefits begin after 3 months of employment and include:

• 401(k)
• Health insurance (75% employer paid, optional)
• Vision insurance
• Paid time off
• Paid sick time
• Employee discount
• Retirement plan

Position Responsibilities

As a Dental Assistant/Floater, you will support both clinical and front office operations, including:

• Greeting patients and serving as a welcoming point of contact
• Scheduling and confirming patient appointments
• Checking patients in and out efficientlyAssisting with patient care coordination and communication
• Managing patient records accurately while maintaining HIPAA compliance
• Processing patient payments, insurance verification, and claims assistance
• Providing chairside dental assisting support
• Performing sterilization and infection control duties, including maintenance of equipment such as ultrasonic cleaners, Statim units, autoclaves, and vacuum systems
• Supporting daily administrative and operational tasks as needed
• Utilizing strong computer, phone, and customer service skills to enhance the patient experience

Qualifications

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Comfortable working with computers and phones
• Ability to work well in a team-oriented environment
• Dental experience preferred, but not required
• Recent graduates welcome to apply