Dental Office Assistant

Heartland Dental; Westminster (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Dental Office Assistant, der in einem dynamischen Umfeld arbeitet. In dieser Rolle sind Sie das freundliche Gesicht, das Patienten begrüßt und die Front-Office-Aufgaben verwaltet, einschließlich Terminplanung und Versicherungsabrechnung. Mit über 20 Jahren Erfahrung bietet das Unternehmen ein sicheres Arbeitsumfeld mit umfangreichen Wachstums- und Entwicklungsmöglichkeiten. Sie profitieren von wettbewerbsfähigen Leistungen, einschließlich Gesundheitsversorgung und bezahltem Urlaub. Wenn Sie leidenschaftlich daran interessiert sind, Patienten zu helfen und in einem unterstützenden Team zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Rentenpläne

Sechs bezahlte Feiertage

Bezahlter Urlaub

Zugang zu Daily Pay

Qualifications

• Erfahrung in einem schnelllebigen, kundenorientierten Umfeld.
• Regelmäßiges HIPAA-Training erforderlich zum Schutz von PHI.

Responsibilities

• Begrüßung und Empfang von Patienten zur Schaffung eines positiven ersten Eindrucks.
• Verwaltung der Front-Office-Aufgaben, einschließlich Telefonanrufe und Terminplanung.

Skills

Kundenorientierung

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Versicherungsabrechnung

Education

Erfahrung in einem zahnärztlichen oder medizinischen Umfeld

HIPAA-Training

Tools

Dentrix

Job description

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About the Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual or in-person training sessions periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions, arranged during pre-employment, except in FL & TN.

About Heartland Dental

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C. in more than 1,800 offices. Supported doctors retain clinical autonomy and are united by a goal to deliver high-quality dental care and experiences. We are committed to diversity and inclusion, providing equal opportunity in employment.