Dental Office Assistant

Heartland Dental LLC; Beloit (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Front Office Assistant, um ein engagiertes Team zu unterstützen. In dieser Rolle werden Sie die erste Anlaufstelle für Patienten sein und eine wichtige Rolle bei der Verwaltung von Büroabläufen spielen. Sie werden in einem dynamischen Umfeld arbeiten, das Teamarbeit und kontinuierliches Lernen fördert. Mit über 20 Jahren Erfahrung in der Branche bietet diese Organisation eine hervorragende Gelegenheit, sich beruflich weiterzuentwickeln und in einer unterstützenden Gemeinschaft zu wachsen. Wenn Sie leidenschaftlich daran interessiert sind, Patienten die bestmögliche Betreuung zu bieten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Rentenpläne

Sechs bezahlte Feiertage

PTO

Zugang zu Daily Pay

Qualifications

• Erfahrung in einem schnelllebigen, kundenorientierten Umfeld.
• Fähigkeit, PHI zuzugreifen und Daten zu schützen.

Responsibilities

• Begrüßung und Betreuung der Patienten beim Betreten der Praxis.
• Verwaltung von Büroaufgaben, einschließlich Telefonanrufen und E-Mails.

Skills

Kundenservice

Kommunikation

Organisationsfähigkeiten

Versicherungsabrechnung

Datenmanagement

Education

Abschluss in einem relevanten Bereich

Tools

Dentrix

Job description

Gateway Dental Care is looking for a Front Office Assistant to join our team.

• Dental front office experience is preferred
• Working Schedule: Monday 8am-5pm, Tuesday 8:45am-5pm, Wednesday 8:45am-7pm, Thursday 8:45am-5pm, Friday 8:45am-2pm

About GATEWAY DENTAL CARE

GATEWAY DENTAL CARE, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join an 11-person team that thrives on collaboration, communication, and community
• Located between Speedway and O'Reilly Auto Parts, in front of Little Caesars
• Collaborative, energetic, and hard-working team

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership — where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors come after reviewing 1.5 million companies nationwide and achieving a 5-star rating for both awards.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
• Front-loaded education and training to develop your full potential
• Opportunity to join a stable company with over 20 years of industry-leading experience and unlimited growth potential
• Access to on-demand Daily Pay

Minimum Qualifications

• Experience working in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Ability to access necessary PHI with regular HIPAA training, and to protect data safeguards

Preferred Experience

• 1+ years in a dental or medical setting
• 1+ years with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodations
• Sitting at a desk and working on a computer for prolonged periods
• Ability to lift up to 15 pounds
• Availability for periodic virtual or in-person training sessions
• TB test required prior to employment, except in FL & TN

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C. in more than 1,800 dental offices. Each office is community-specific, with supported doctors maintaining clinical autonomy. Our shared goal is delivering high-quality dental care and experiences.

We are committed to diversity and inclusion, providing equal opportunity for all employees and applicants, in compliance with applicable laws.