Dental Manager

JWCH Institute, Inc.; Bell Gardens (CA); In loco; USD 70.000 - 74.000; Tempo pieno

Descrizione del lavoro

JWCH Institute, Inc. in Bell Gardens, CA seeks a Dental Manager to oversee the daily operations of an assigned dental clinic and its administrative and auxiliary teams.

The role collaborates with Lead Dentists, the Regional Dental Manager, and the Chief Dental Officer to ensure high-quality oral health services and achievement of operational goals. The position requires strong problem-solving skills, the ability to maintain professional boundaries with staff, and a focus on steady team morale

Mansioni

• Conduct daily Dental Care Team huddles and log them for each team.
• Model excellent customer service as a Wesley Health Centers representative.
• Ensure staff follow AIDET principles and use telephone scripts and a 3 rings rule.

Descrizione del lavoro

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Full Time 100% Bell Gardens, CA, US

4 days ago Requisition ID: 3509

Salary Range: $70,357.00 To $73,918.00 Annually

Position Purpose:

The position is responsible for providing management and oversight for the daily operations of an assigned dental clinic and dental administrative and auxiliary dental teams, to include dental front office receptionists and dental assistants. The Dental Manager works closely with the Lead Dentists, the Regional Dental Manager, and the Chief Dental Officer to ensure delivery of comprehensive quality oral health services to Wesley Health Centers’ patient population and meet operational goals. This position requires the ability to maintain strict professional boundaries with staff members. Must be adept at problem solving and be able to think critically to achieve positive and reasonable solutions to patient grievances and managing team morale. Requires the ability to prioritize projects.

• Make sure that daily Dental Care Team Huddles are conducted each morning and that the meetings are logged for each Dental Care Team.
• Models excellent customer service both internally and externally as a representative of Wesley Health Centers.
• Make sure that Dental Staff are following a high level of Customer Service following AIDET principles and special comfort touches. Enforces Telephone scripts and 3 rings rule to answer calls.