Dental Hygiene Receptionist

Howard Community College; Baltimore (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

Join an innovative institution that values diversity and growth! As a Dental Hygiene Receptionist, you will play a crucial role in scheduling patient appointments and supporting dental hygiene students. This part-time position offers a dynamic work environment where you can make a difference in the community. You'll engage with volunteers, manage appointments, and ensure a welcoming atmosphere in the reception area. If you're passionate about providing excellent customer service and contributing to a learning institution, this opportunity is perfect for you!

Qualifications

• 1 year of experience in a receptionist role or similar.
• Strong communication skills and ability to maintain confidentiality.

Responsibilities

• Open the Dental Hygiene suite and assist students with scheduling.
• Answer phones and manage patient volunteer appointments.
• Maintain a clean and safe reception area.

Skills

Bilingual in English and Spanish

Customer Service

Data Entry

Education

High School Diploma or equivalent

Job description

Position Details

Position Information

Work with dental hygiene students to schedule patients for clinical appointments. General receptionist duties.

Bilingual in English and Spanish preferred

About Us	Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Dental Hygiene Receptionist
FLSA	Non-Exempt
FT/PT	Part Time
Hours Per Week	20
Work Schedule	Monday and Tuesday
Position Salary Range
General Responsibilities	* Open the Dental Hygiene suite each morning at start of clinic day * Assist students in scheduling patient volunteer appointments * Efficiently answer the phone and schedule patient volunteer appointments. * Enter patient data into the computer, make note of any critical medical history questions and interpret through questioning what the patient expects from their visit to HCC dental hygiene program as a volunteer. * Communicate the appointment times, length of appointment including that it may take multiple appointments and a possible range of fees for service. * Assign the patient volunteer to a dental hygiene student; make any necessary notes and forward information to the supervising dentist if there are any issues concerning the patient volunteer's medical history. * Advise the patient volunteer that HCC dental hygiene program is a learning institution and that three are very limited services available at HCC dental hygiene program. * Maintain a policy of confidentiality of all patient information and act responsibly and with courtesy. * Meet and greet patient volunteers and provide necessary paperwork and/or guidance for filling out forms * Receive patient volunteer vouchers for dental hygiene services * Provide courtesy calls and appointment reminders to patient volunteers * Ensure dental hygiene program reception area is clean and safe * Willing to attend dental hygiene faculty & staff meetings * Participate in course training as requested * Run student reports using dental hygiene practice software
Work Performed
Minimum Education Required	High School or equivalent
Minimum Number of Years Experience Required	1
Other Knowledge Required
Working Conditions
Division	Business, Engineering and Technology (BET)
Department	Health and Sciences

Posting Detail Information

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

Posting Number	NB161P
Number of Vacancies	1
Best Consideration Date	03/01/2024
Job Open Date	02/21/2024
Job Close Date
Open Until Filled	Yes
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/3708
EEO Statement