Dental Front Office Coordinator - Patient Experience Leader

BAYSIDE DENTAL; Rowlett (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical,Dental,Vision insurance

Short-term & long-term disability

Life insurance

401(k) with employer match

Paid time off & holidays

Team-oriented culture

Work-life balance

Job summary

Bayside Dental in Rowlett, TX is seeking a Front Office Coordinator to join a patient-centered team and contribute to an exceptional patient experience. The role involves greeting patients, scheduling appointments, handling insurance verifications, and handling payments with care.

The ideal candidate will have at least 1 year of dental front office experience, excellent customer service and communication skills, and be proficient with Denticon.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in dental software systems, especially Denticon.

Responsibilities

• Greet and check in patients with warmth and efficiency.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient information accurately.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements as needed.
• Maintain up-to-date knowledge of services offered and insurance plans accepted.
• Confirm appointments and manage daily schedule to reduce no-shows.
• Support HIPAA, OSHA, and practice policies; collaborate with teams.

Skills

Customer service

Communication

Education

High school diploma

Tools

Denticon

Job description

Bayside Dental in Rowlett, TX is seeking a Front Office Coordinator to join a patient-centered team and contribute to an exceptional patient experience. The role involves greeting patients, scheduling appointments, handling insurance verifications, and handling payments with care.

The ideal candidate will have at least 1 year of dental front office experience, excellent customer service and communication skills, and be proficient with Denticon.