Dental Front Office Coordinator - Nikki Sekhon DDS Inc

Mosaicdentalcollective; Sacramento (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

A dental practice is seeking a dedicated Front Office Coordinator to be the first point of contact for patients. This full-time role involves managing patient schedules, verifying insurance, and providing support throughout the patient's visit. The position offers a comprehensive benefits package including medical, dental, and retirement savings.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage

Vacation, holiday pay, and California sick pay

Retirement savings plan (401k) with employer match

Qualifications

• 1 year dental office experience preferred.
• Patient advocate; empathetic, adaptable, and ethical.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Verify patient insurance coverage and collect co-pays.
• Maintain productive schedules and confirm appointments.

Skills

Organizational skills

Interpersonal communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Open Dental

Job description

Description

Dr. Nikki Sekhon is looking for an experienced and dedicated Front Office Coordinator to join her team. In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout.

What You’ll Be Accountable For:

• Greet and check in all patients in a friendly and professional manner.
• Maintain a safe and positive environment for patients.
• Maintain productive schedules and confirm appointments.
• Verify patient insurance coverage, benefits, and eligibility.
• Present treatment plans and educate patients on their benefits and out of pocket costs.
• Gain financial commitment from patients, explore payment options when necessary, and collect co-pays.
• Obtain any necessary insurance pre-authorization and referral documentation.
• Respond to patient billing, treatment, and benefit inquiries.
• Ensure compliance with company policies, as well as State, Federal, and other regulatory bodies.
• Other duties and responsibilities as assigned by the office manager.

Full-Time Benefits:

• Comprehensive benefits package including medical, dental, and vision coverage.
• Vacation, holiday pay and California sick pay
• Retirement savings plan (401k) with employer match for eligible employees.

Schedule:

Monday - Thursday 7am-4:30pm

Requirements

Qualifications:

• High school diploma or general education degree (GED) or equivalent
• 1 year dental office experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Open Dental experience
• Dental billing experience