Dental Front Office Coordinator

Guardian Dentistry Partners; Concord (NH); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program: with matching

Benefits: (offered at 30 hours or more

Competitive health, dental, and vision

Life Insurance and Disability

Job summary

Generations Dental Care in Concord, NH is seeking a motivated Front Office Coordinator to warmly welcome patients, manage day-to-day administrative tasks, and support a digitally equipped dental practice.

In this on-site role, you will schedule and confirm appointments, present treatment plans and financial responsibilities to patients, maintain accurate records, and assist the clinical team as needed, while upholding HIPAA and OSHA guidelines.

Qualifications

• High School Degree required.
• Prior front desk experience in medical or dental office.
• Experience with Dentrix and dental practice management software preferred.
• Excellent oral and written communication skills.
• Knowledge of HIPAA Privacy Policy and OSHA guidelines.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to optimize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally.
• Maintain a positive, professional image and workplace standards.
• Assist and support clinical team with operatory setup and sterilization.
• Perform other duties per management.

Skills

Dental office experience

Dentrix experience

Oral and written communication

HIPAA/OSHA compliance

Microsoft Office

Teamwork

Patient comfort

Continuing education

Punctuality

Education

High School Degree

Front desk experience in medical/dental office

People management / staff coordination

Tools

Dentrix

Microsoft Office

Job description

Location

Generations Dental Care

Salary Range

$21.00 To $24.00 Hourly

Dental Front Office Coordinator - Generations Dental Care

Generations Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Schedule

Monday - Friday 8:30am-5:30pm

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education And Experience

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status

Non-Exempt

Equal Opportunity/Affirmative Action Employer

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.