Dental Front Office Associate

Level Five Painting, LLC; Sheffield (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

A leading dental practice in Sheffield seeks a Dental Front Office Associate for a full-time position. This role involves greeting patients, scheduling appointments, managing records, and ensuring confidentiality in a busy dental office environment. The ideal candidate will be organized, communicative, and committed to providing exceptional patient care.

Qualifications

• Minimum of 1 year relevant experience in the dental profession preferred.
• Ability to multitask efficiently in a fast-paced environment.
• Competence in office software including MS Office Suite.

Responsibilities

• Greeting patients and providing information about their visit.
• Scheduling appointments and managing inquiries.
• Coordinating patient flow between dental professionals and patients.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Electronic health record (EHR) systems

Open Dental

Job description

Job Opening: Dental Front Office Associate

Job Description

Nagy Family Dental Group, a leading dental practice known for providing exceptional care and fostering a welcoming environment, is excited to announce an open position for a Dental Front Office Associate. We are currently seeking a dedicated and professional individual to become an integral part of our team. This is a Full-Time position based in our office, emphasizing the need for a direct, in-person commitment as this is Not a Remote Job. Join us to advance your career in a dynamic and supportive setting where your contributions are valued and encouraged.

Duties and Responsibilities

• Greeting patients warmly and providing them with information about their visit.
• Answering telephone calls in a professional manner while scheduling appointments and managing inquiries.
• Maintaining and organizing patient records both digitally and in paper form as required.
• Coordinating patient flow by communicating effectively between dental professionals and patients.
• Handling administrative tasks such as filing and scanning with a high level of accuracy.
• Ensuring confidentiality and security of patient information in compliance with HIPAA regulations.
• Processing payments from patients for dental services rendered.
• Collaborating with other staff to improve patient satisfaction and office efficiency.
• Handling email correspondence and ensuring timely and accurate responses.
• Assisting in the management of the practice’s calendar and scheduling protocols to optimize workflow.
• Performing regular follow-ups on missed appointments and helping to reschedule them for better patient compliance.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year relevant experience in the dental profession preferred.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Exceptional communication skills, both verbal and written, for effective interaction with patients, staff, and providers.
• Competence in office software including MS Office Suite and experience with electronic health record (EHR) systems.
• Experience with Open Dental a plus.
• Professional demeanor and appearance, reflecting positively on the practice.
• Strong customer service orientation, with a genuine interest in helping patients receive appropriate dental care.
• Ability to handle sensitive information confidentially.
• Knowledge of dental terminology and dental office procedures is a significant advantage.
• Demonstrated problem-solving skills and the ability to work independently.