Dental Front Office Assistant

Seaport Dental Associates; United States; On-site; USD 34,440 - 41,328; Full time

Job summary

Seaport Dental Associates in Milton, MA is seeking an EXPERIENCED Dental Front Desk administrator to join a close-knit team. This in-person role focuses on welcoming patients, coordinating schedules, and delivering exceptional service.

Responsibilities include checking in patients, communicating with patients by phone, email and texts, and verifying insurance benefits. Minimum 2 years dental office experience required; compensation is $25–$30 per hour.

Qualifications

• Minimum 2 years of dental office experience.
• Excellent communication and customer service skills.
• Able to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintaining a welcoming atmosphere.
• Checking in patients.
• Clear communication with patients via phone, email, and texts, while setting realistic and accurate expectations.
• Managing clinician schedules with a focus on productivity and efficiency.
• Verifying and documenting accurate insurance benefit information.
• Demonstrating efficiency and customer satisfaction to uphold high-quality dental care.

Skills

Dental office experience

Communication skills

Multitasking

Customer service

Organizational skills

Job description

Overview Seaport Dental Associates, a privately owned dental practice with two locations (Boston, MA and Milton, MA), is seeking a skilled Dental Front Desk administrator to join our dynamic team in our Milton location. We are searching for an EXPERIENCED front desk administrator looking to join a fun and close-knit team, focused on emphasizing team outcomes over individual tasks. You will be at the heart of our patient care experience, ensuring seamless operations and exceptional service. We look forward to meeting you! Benefits: 401(k) matching Dependent health insurance coverage Health insurance Paid sick time Paid time off Work Location: In person Responsibilities: Maintaining a welcoming atmosphere. Checking in patients. Clear communication with patients via phone, email, and texts, while setting realistic and accurate expectations. Managing clinician schedules with a focus on productivity and efficiency. Verifying and documenting accurate insurance benefit information. Your dedication to efficiency and customer satisfaction will be pivotal in upholding our commitment to high-quality dental care. The ability to multitask in a fast-paced environment is critical. Qualifications: Previous DENTAL OFFICE EXPERIENCE IS REQUIRED (minimum of 2 years). Exceptional communication skills. Ability to thrive in a fast-paced environment. Ability to multitask. Superior Customer Service skills. Impressive Organizational skills. Compensation: $25 - $30 hourly

• Maintaining a welcoming atmosphere.
• Checking in patients.
• Clear communication with patients via phone, email, and texts, while setting realistic and accurate expectations.
• Managing clinician schedules with a focus on productivity and efficiency.
• Verifying and documenting accurate insurance benefit information.
• Your dedication to efficiency and customer satisfaction will be pivotal in upholding our commitment to high-quality dental care.
• The ability to multitask in a fast-paced environment is critical.