Dental Front Desk Specialist — Patient Flow & Billing

Chcsno

Edmonds, Northern (WA, KY)

Hybrid

USD 25,000 - 30,000

Full time

13 days ago
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Benefits offered by this job

Health insurance
Time off benefits
403(b) retirement plan with employera
Language incentive $0.75/hour

Job summary

The Dental Receptionist at Community Health Center of Snohomish County in Edmonds, WA, performs clerical, reception, and administrative tasks, including scheduling appointments, checking in patients, and handling billing information while maintaining patient records.

The role emphasizes customer service, teamwork, and accurate data entry, with priorities on high-volume environments and proficiency in Microsoft Office; bilingual candidates earn $0.75/hour language premium.

Qualifications

  • High school graduate or equivalent.
  • Graduate of an accredited Office Skills Certification Program or related field.
  • Graduate of a Dental Administrative Assistant Certification program or related field.

Responsibilities

  • Greets patients, interpreters and visitors in a prompt, courteous manner.
  • Checks in/registers/schedules patients in the practice management system.
  • Verifies and updates demographic information in the electronic record.
  • Assists with insurance eligibility verification.
  • Receives payments and handles billing questions.
  • Maintains clinic reception area and organizes documents.

Skills

Fluent English
Independent/self-directed
Teamwork
Multitasking
Calm under pressure
Microsoft Office (Word, Excel, Outlook
Telephone etiquette
Dental terminology knowledge

Education

High school diploma
Office Skills Certification Program
Dental Administrative Assistant Certification

Tools

Practice management system
Electronic health records (EHR)
Billing software
Office equipment (copiers, fax, etc.)

Job description

The Dental Receptionist at Community Health Center of Snohomish County in Edmonds, WA, performs clerical, reception, and administrative tasks, including scheduling appointments, checking in patients, and handling billing information while maintaining patient records.

The role emphasizes customer service, teamwork, and accurate data entry, with priorities on high-volume environments and proficiency in Microsoft Office; bilingual candidates earn $0.75/hour language premium.

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