Dental Front Desk Specialist | Patient Care & Scheduling

Dental Care Alliance; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Job summary

Imagix Dental in Suwanee, GA is seeking a Patient Service Representative to join our clinical team. You will be the first point of contact, answer phones, schedule appointments, and help patients with treatment planning and financing.

We offer a team-based environment with comprehensive benefits including health, dental, and vision insurance, life and disability coverage, and a 401(k) plan. Be part of a welcoming practice focused on excellence in oral care.

Qualifications

• Experience working in a dental office is required.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone and scheduling appointments is expected.
• Must have exceptional customer service skills.

Responsibilities

• Greet and assist patients upon arrival and departure.
• Answer phones and respond to patient inquiries per policies.
• Schedule and manage appointments; maintain appointment book.
• Assist with patient treatment plan follow-ups and financing arrangements.
• Maintain a clean, welcoming waiting area.

Skills

Customer service

Telephone skills

Insurance knowledge

Job description

Imagix Dental in Suwanee, GA is seeking a Patient Service Representative to join our clinical team. You will be the first point of contact, answer phones, schedule appointments, and help patients with treatment planning and financing.

We offer a team-based environment with comprehensive benefits including health, dental, and vision insurance, life and disability coverage, and a 401(k) plan. Be part of a welcoming practice focused on excellence in oral care.