Dental Front Desk Specialist — Patient Care & Scheduling

Makai Consulting, LLC; Richmond Hill (GA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

401(k)

Job summary

Townsend Family Dental Center in Hinesville, GA is seeking a Front Desk Professional to join a patient-focused team. You will greet patients, answer calls, schedule appointments, verify insurance, and manage payments in a fast-paced dental front desk setting.

The role is full-time at Townsend Family Dental Center with standard hours Monday–Thursday 7:30 AM–4:00 PM and Friday 7:30 AM–12:00 PM. You’ll contribute to smooth patient flow, HIPAA compliance, and a welcoming lobby environment.

Qualifications

• Minimum 1 year of experience in a dental front office setting.
• Proficiency with Dentrix or similar dental EMR system.
• Strong communication, multitasking, and customer service skills.
• Team player with a commitment to excellence.
• High level of professionalism and reliability.

Responsibilities

• Greet and check in patients with a warm and professional demeanor.
• Answer phones, schedule appointments, and manage patient communications.
• Collect and process payments, verify insurance eligibility, and explain financial options.
• Manage patient charts, referrals, and electronic communications in Dentrix.
• Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency.
• Maintain a clean and organized front desk and lobby environment.
• Follow up with unscheduled treatment and missed appointments.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Dental front office experience

Dentrix or EMR

Customer service

Communication

Tools

Dentrix

Job description

Townsend Family Dental Center in Hinesville, GA is seeking a Front Desk Professional to join a patient-focused team. You will greet patients, answer calls, schedule appointments, verify insurance, and manage payments in a fast-paced dental front desk setting.

The role is full-time at Townsend Family Dental Center with standard hours Monday–Thursday 7:30 AM–4:00 PM and Friday 7:30 AM–12:00 PM. You’ll contribute to smooth patient flow, HIPAA compliance, and a welcoming lobby environment.