Dental Front Desk Representative

Serenity Smile Designs LLC; Egg Harbor Township (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Serenity Smile Designs LLC in Egg Harbor Township is seeking a Dental Front Desk Representative to greet patients, manage the front desk, and support the dental team. You will handle appointments, records, and inquiries while assisting with billing and insurance processing.

The ideal candidate has 1–3 years of dental office experience, excellent communication, and strong organizational skills. Proficiency with Dentrix is a plus in a fast-paced practice with a supportive team.

Qualifications

• High school diploma or equivalent.
• Dental office experience of 1–3 years is preferred.
• Strong communication and interpersonal skills required.
• Proficiency with dental software is a plus (Dentrix).
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet patients warmly and manage the front desk operations.
• Schedule appointments and maintain patient records accurately.
• Handle patient inquiries and provide information about services.
• Process insurance claims and verify patient coverage.
• Maintain a clean and organized front office environment.
• Assist with billing and payment processing."
• Collaborate with dental staff to ensure smooth patient flow.
• Manage phone calls and respond to emails promptly.

Skills

Customer service

Communication

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Join our dynamic team at Serenity Smile Designs LLC as a Dental Front Desk Representative! In this pivotal role, you will be the welcoming face of our practice, ensuring a seamless experience for our patients while supporting our dedicated dental team.

Responsibilities:

• Greet patients warmly and manage the front desk operations efficiently.
• Schedule appointments and manage patient records with accuracy.
• Handle patient inquiries and provide information about services and procedures.
• Process insurance claims and verify patient coverage.
• Maintain a clean and organized front office environment.
• Assist with billing and payment processing.
• Collaborate with dental staff to ensure a smooth patient flow.
• Manage phone calls and respond to emails promptly.

Requirements:

• High school diploma or equivalent.
• Dental office experience of at least 1-3 years.
• Strong communication and interpersonal skills.
• Proficiency in dental software, Dentrix is a plus.
• Excellent organizational and multitasking abilities.
• Friendly demeanor with a passion for patient care.
• Ability to work in a fast-paced environment.
• Knowledge of insurance policies and billing procedures.
• Team player with a positive attitude.

About Us:

Serenity Smile Designs LLC has been serving the Egg Harbor Township community for over a decade, providing exceptional dental care with a personal touch. Our patients love us for our commitment to comfort and quality, while our employees appreciate a collaborative and supportive work environment that fosters growth and development.

Compensation: $21.00 - $24.00 per hour