Dental Front Desk Representative

Serenity Smile Designs LLC; Egg Harbor Township (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Serenity Smile Designs LLC in Egg Harbor Township, NJ is seeking a Dental Front Desk Representative. You will be the welcoming face of our practice, handling front desk operations and supporting the dental team to ensure a smooth patient experience.

Responsibilities include greeting patients, scheduling, processing insurance claims, billing support, and maintaining accurate records. Ideal candidates have 1–3 years of dental office experience, strong communication skills, and proficiency with

Qualifications

• High school diploma or equivalent.
• Dental office experience of 1–3 years.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Friendly demeanor with a passion for patient care.

Responsibilities

• Greet patients warmly and manage front desk operations.
• Schedule appointments and manage patient records with accuracy.
• Handle patient inquiries and provide information about services and procedures.
• Process insurance claims and verify patient coverage.
• Maintain a clean and organized front office environment.
• Assist with billing and payment processing.
• Collaborate with dental staff to ensure smooth patient flow.
• Manage phone calls and respond to emails promptly.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Join our dynamic team at Serenity Smile Designs LLC as a Dental Front Desk Representative! In this pivotal role, you will be the welcoming face of our practice, ensuring a seamless experience for our patients while supporting our dedicated dental team.

Responsibilities:

Greet patients warmly and manage the front desk operations efficiently.

Schedule appointments and manage patient records with accuracy.

Handle patient inquiries and provide information about services and procedures.

Process insurance claims and verify patient coverage.

Maintain a clean and organized front office environment.

Assist with billing and payment processing.

Collaborate with dental staff to ensure a smooth patient flow.

Manage phone calls and respond to emails promptly.

Requirements:

High school diploma or equivalent.

Dental office experience of at least 1-3 years.

Strong communication and interpersonal skills.

Proficiency in dental software, Dentrix is a plus.

Excellent organizational and multitasking abilities.

Friendly demeanor with a passion for patient care.

Ability to work in a fast-paced environment.

Knowledge of insurance policies and billing procedures.

Team player with a positive attitude.

About Us:

Serenity Smile Designs LLC has been serving the Egg Harbor Township community for over a decade, providing exceptional dental care with a personal touch. Our patients love us for our commitment to comfort and quality, while our employees appreciate a collaborative and supportive work environment that fosters growth and development.

Compensation: $21.00 - $24.00 per hour