Dental Front Desk Pro - Patient Care & Scheduling

Dental Care Alliance; Village of Suffern (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Job summary

Ramapo Dental Care in Suffern, NY is seeking a Patient Service Representative to join our clinical team and deliver high-quality patient care in a team-based environment.

You will answer phones, schedule appointments, assist with treatment planning financials, and help with a welcoming, patient-centered experience while maintaining accurate records and coordinating with staff and the Office Manager. This role offers full-time hours and comprehensive benefits.

Qualifications

• Experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Exceptional customer service skills.
• Experience answering telephone.
• Ability to schedule appointments and maintain appointment book.

Responsibilities

• Greet patients and acknowledge them upon arrival/dismissal.
• Answering telephones.
• Scheduling appointments.
• Maintaining appointment book.
• Follow up on no-shows/cancellations.
• Register patients on sign-in sheet.
• Post charges and payments to patient accounts.
• Maintain a clean and friendly waiting area.

Skills

Customer service

Telephone handling

Appointment scheduling

Patient communication

Team player

Job description

Ramapo Dental Care in Suffern, NY is seeking a Patient Service Representative to join our clinical team and deliver high-quality patient care in a team-based environment.

You will answer phones, schedule appointments, assist with treatment planning financials, and help with a welcoming, patient-centered experience while maintaining accurate records and coordinating with staff and the Office Manager. This role offers full-time hours and comprehensive benefits.