Dental Front Desk & Patient Scheduling Pro

Kaiser Permanente; Happy Valley (OR); On-site; USD 32,000 - 43,000; Full time

Job summary

Kaiser Permanente is seeking a front desk/office assistant to support dental operations. Under supervision, you will help manage patient appointments, verify data, collect payments, and coordinate with providers to ensure smooth patient flow.

Qualifications include a High School Diploma or GED, six months in health care or customer service, and excellent English communication. The role emphasizes organization, professionalism, and patient confidentiality.

Qualifications

• Six months health care/dental care OR six months cash handling and/or customer service in a high-volume setting.
• Education: High School Diploma or GED required.
• Excellent verbal and written English communication skills and strong organizational abilities.

Responsibilities

• Facilitate patient flow from scheduling to completion of office visit information.
• Coordinate with staff to ensure timely, accurate scheduling and data entry.
• Answer questions, relay information between departments, and assist with cash handling and payments.
• Maintain reception area, balance cash drawer, and complete relevant reports.
• Respond to emergency schedules and support same-day appointment needs.
• Maintain confidentiality and follow policies for time, attendance, and patient records.

Skills

Excellent verbal communication

Excellent written English

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Computer skills

Job description

Kaiser Permanente is seeking a front desk/office assistant to support dental operations. Under supervision, you will help manage patient appointments, verify data, collect payments, and coordinate with providers to ensure smooth patient flow.

Qualifications include a High School Diploma or GED, six months in health care or customer service, and excellent English communication. The role emphasizes organization, professionalism, and patient confidentiality.