Dental Front Desk & Patient Experience Specialist

Princeton Dentistry; Princeton (NJ); On-site; Full time

Job description

Benefits:

401(k) matching

Health insurance

Paid time off

About the Role:

Join our vibrant team at Princeton Dentistry as a Dental Front Desk professional! In this dynamic role, you'll be the first point of contact for our patients, ensuring a warm and welcoming environment while managing essential administrative tasks with efficiency.

Responsibilities:

Greet patients warmly and manage check-in/check-out processes.

Schedule appointments and manage the dentist's calendar effectively.

Handle patient inquiries and provide information about services.

Verify patient insurance and process billing accurately.

Maintain a clean and organized front desk area.

Assist with patient records management and data entry.

Coordinate with dental staff to ensure smooth patient flow.

Promote a positive patient experience through excellent customer service.

Requirements:

High school diploma or equivalent; dental office experience preferred.

Strong communication and interpersonal skills.

Proficient in dental software and Microsoft Office Suite.

Ability to multitask and work in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Friendly demeanor and a passion for patient care.

Knowledge of insurance verification and billing processes.

Willingness to learn and adapt in a growing practice.

About Us:

Princeton Dentistry has been serving the Princeton, NJ community for over two decades, providing top-notch dental care with a personal touch. Our patients love us for our friendly atmosphere and commitment to excellence, while our employees appreciate the supportive work environment and opportunities for growth.