Dental Front Desk & Patient Experience Coordinator

Rock Dental Brands; Dickson (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Health insurance options

Dental/orthodontic treatments

Paid time off and holiday pay

401K retirement plan with matching

Job summary

Rock Dental Brands in Dickson, TN is seeking a friendly front desk administrator to join our practice. You will schedule patients, confirm appointments, maintain health records, handle patient accounts, and verify insurance eligibility. This role emphasizes communication, organization, and multitasking while delivering excellent patient service.

The ideal candidate will have strong handwriting, basic computer skills, and a professional, team-oriented attitude to support dentists and staff daily.

Qualifications

• High school diploma.
• 2 years of office experience desired.
• Legible handwriting.
• Basic computer skills.

Responsibilities

• Patient scheduling and confirmation.
• Dental health records.
• Maintaining patient accounts.
• Insurance eligibility.
• Direct customer service.
• General housekeeping and maintain office stock levels as needed.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Constructive feedback

Conflict resolution

Team player

Education

High school diploma

2 years of office experience

Legible handwriting

Basic computer skills

Job description

Rock Dental Brands in Dickson, TN is seeking a friendly front desk administrator to join our practice. You will schedule patients, confirm appointments, maintain health records, handle patient accounts, and verify insurance eligibility. This role emphasizes communication, organization, and multitasking while delivering excellent patient service.

The ideal candidate will have strong handwriting, basic computer skills, and a professional, team-oriented attitude to support dentists and staff daily.