Flexible Dental Receptionist & Patient Care Coordinator

Dental Care Alliance; Ocala (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling options

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment with no

Job summary

Advanced Dental Care of Shady Road in Ocala, FL seeks a Dental Receptionist to join the clinical team, delivering warm, patient-centered service while supporting staff. You will answer phones, manage appointments, and assist with treatment planning and financial arrangements in a team-based setting.

The role emphasizes outstanding customer service, willingness to learn, and multitasking in a modern dental environment with comprehensive benefits.

Qualifications

• Experience in a dental/medical office preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Greet and assist patients with a friendly, professional demeanor.
• Answer phones and respond to patient questions per policies.
• Schedule appointments and maintain the appointment book.
• Register patients and post charges/payments to accounts.
• Follow up on no-shows and cancellations; keep waiting area welcoming.

Skills

Customer service

Phone etiquette

Dental office experience

Insurance knowledge

Job description

Advanced Dental Care of Shady Road in Ocala, FL seeks a Dental Receptionist to join the clinical team, delivering warm, patient-centered service while supporting staff. You will answer phones, manage appointments, and assist with treatment planning and financial arrangements in a team-based setting.

The role emphasizes outstanding customer service, willingness to learn, and multitasking in a modern dental environment with comprehensive benefits.