Dental Front Desk — Part-Time Patient Concierge

Florida-Oral-Maxillofacial-Surgery-1; Palm River (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Florida OMFS is seeking a friendly front desk administrator to join our team. You will greet patients, schedule appointments, maintain records, and handle insurance verifications in a teaching oral surgery practice.

No experience is required; we provide training and value GREAT PERSONALITIES, teamwork, and excellent customer service. Part-time hours from 7:45 am to 4:30 pm, with a lunch break, support a healthy work-life balance.

Qualifications

• High school diploma or equivalent is required.
• Experience in dental/medical office is a plus but not required.
• Must be proficient with Microsoft Word and Excel.

Responsibilities

• Greet patients when they arrive at the practice
• Schedule appointments for patients and referrals
• Maintain patient records
• Submit patient claims to insurance companies
• Complete insurance verifications.
• Verify, update, and enter patient information and patient insurance into the data system.
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients and ensure cancellations are filled
• Manage and organize referrals
• Inform patients of payment options if applicable
• Perform basic accounting tasks such as taking patient payments
• Update patient insurance information
• Ensure all dental office equipment is functioning properly
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance
• Patient hand-off to the Dental Assistant
• Monitors patients’ waiting times; resolves flow issues
• Partners with the Office team to exceed patient visits
• Updates treatment plan information in the company system; collects and posts payments
• Educates patients on insurance benefits
• Other duties as directed by supervisor

Skills

Positive attitude

Microsoft Office

Customer service

Bi-lingual

Dental terminology

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Florida OMFS is seeking a friendly front desk administrator to join our team. You will greet patients, schedule appointments, maintain records, and handle insurance verifications in a teaching oral surgery practice.

No experience is required; we provide training and value GREAT PERSONALITIES, teamwork, and excellent customer service. Part-time hours from 7:45 am to 4:30 pm, with a lunch break, support a healthy work-life balance.