Dental Front Desk Associate I - Weekday Hours, Benefits

Carolina Family Health Centers, Inc.; Elm City (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health insurance

401(k) and match

Paid time off

Holidays

Dental insurance

Job summary

Carolina Family Health Centers, Inc. is seeking a Front Office Associate I at our Carolina Family Dental Center in Elm City, NC. You will greet patients, schedule and register visits, and manage front desk tasks with courtesy and professionalism.

The role supports a nonprofit FQHC model delivering comprehensive primary care, behavioral health, pharmacy, and dental services to the community.

Qualifications

• High school diploma or GED.
• Minimum two years of experience in a similar environment.
• Bilingual in Spanish is a plus.
• Basic computer skills.
• High level of professionalism and interpersonal communication skills.
• Familiarity with medical terminology is preferred.

Responsibilities

• Check patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints.
• Answer incoming calls, transfer calls appropriately, check messages and return calls as needed.
• Schedule and reschedule patient appointments over the phone and in person.
• Open office at start of business day and close at the end of business day.
• Register new patients and scan all documents into the electronic health record.

Education

High school diploma or GED

Job description

Carolina Family Health Centers, Inc. is seeking a Front Office Associate I at our Carolina Family Dental Center in Elm City, NC. You will greet patients, schedule and register visits, and manage front desk tasks with courtesy and professionalism.

The role supports a nonprofit FQHC model delivering comprehensive primary care, behavioral health, pharmacy, and dental services to the community.