Dental Equipment Field Service Technician

Patterson Companies, Inc.; Columbus (OH); On-site; USD 29,000 - 37,000; Full time

Job summary

Patterson Companies, Inc. is seeking a motivated Service Technician to install and repair dental equipment, traveling to customer sites in the local area.

This role emphasizes safety, excellent customer service, and the ability to learn through Patterson Technology Academy training. You will work under supervision initially and progress to independent service tasks, following manufacturer and Patterson guidelines and ensuring asepsis and regulatory compliance.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude required.
• Strong work ethic and ownership of goals.
• Focused on meeting and exceeding customer expectations.
• Thrives in a fast-paced environment.
• Requires basic computer skills and/or ability to use smartphone/tablet.
• Strong verbal and written communication skills.
• Valid driver’s license with good driving record.

Responsibilities

• Install and/or repair dental equipment with supervision and after training.
• Support customer needs with timely and professional service.
• Communicate clearly to customers and explain technical aspects.
• Adhere to safety, guidelines, and company policies; perform other duties as assigned.

Skills

Mechanical aptitude

Customer service

Communication skills

Valid driver’s license

Education

High school diploma or equivalent

Trade school training in carpentry/plumbing/heating/electricity/electronics

Tools

Microsoft Outlook

Excel

Teams

Job description

Patterson Companies, Inc. is seeking a motivated Service Technician to install and repair dental equipment, traveling to customer sites in the local area.

This role emphasizes safety, excellent customer service, and the ability to learn through Patterson Technology Academy training. You will work under supervision initially and progress to independent service tasks, following manufacturer and Patterson guidelines and ensuring asepsis and regulatory compliance.