Dental Equipment Service Technician

Patterson Dental Supply, Inc.; Des Moines (IA); On-site; USD 26,000 - 34,000; Full time

Job summary

Patterson Companies, Inc. seeks a Dental Service Technician to install and repair dental equipment at customer sites. You will learn through mentors and Patterson Academy, applying procedures while ensuring asepsis and safety standards. Strong mechanical aptitude and a customer-first approach are essential.

The role requires travel to customer locations, the ability to work with a team, and a commitment to safety and quality in every service call.

Qualifications

• High school diploma or equivalent is required.
• Strong work ethic and ownership of goals is essential.
• Must meet/exceed customer expectations.
• Ability to thrive in a fast-paced environment.
• Basic computer skills and/or use of a smartphone/tablet.
• Strong verbal and written communication skills.
• Valid driver's license with good driving record.

Responsibilities

• Install and/or repair dental equipment following training and guidelines.
• Follow checklists and safety procedures; operate independently after training.
• Perform other duties as assigned.
• Provide responsive customer service and build relationships through professional interactions.
• Communicate clearly with customers, translating technical information for non-technical audiences.

Skills

Mechanical aptitude

Strong work ethic

Verbal & written comms

Basic computer skills

Valid driver's license

Customer service mindset

Education

High school diploma or equivalent

Trade school training (carpentry/plumbing/heating/electricity/electronics)

Tools

Microsoft Outlook

Excel

Teams

Job description

Patterson Companies, Inc. seeks a Dental Service Technician to install and repair dental equipment at customer sites. You will learn through mentors and Patterson Academy, applying procedures while ensuring asepsis and safety standards. Strong mechanical aptitude and a customer-first approach are essential.

The role requires travel to customer locations, the ability to work with a team, and a commitment to safety and quality in every service call.