Dental Care Coordination Specialist

Noble Community Clinics; Mauston (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Noble Community Clinics in Manitowoc, Wisconsin is seeking a Dental Treatment Coordinator to help patients navigate their dental treatment plans from start to finish.

You’ll coordinate referrals, medical clearances, insurance authorizations, and financial arrangements, acting as the connection between patients, families, dental providers, and outside organizations. The role requires HIPAA awareness and teamwork to ensure timely care.

Qualifications

• High school diploma or equivalent required.
• Knowledge of dental terminology, treatment plans, and office processes.
• Strong written and verbal communication skills.
• Organizational and prioritization skills.
• Proficiency with computers, EHR, and scheduling systems.
• Knowledge of dental insurance and estimating treatment costs.
• Understanding of HIPAA and patient privacy requirements.

Responsibilities

• Coordinate administrative requirements to complete patient dental treatment plans.
• Work with patients and guardians to facilitate completion of recommended treatment.
• Coordinate referrals with outside healthcare providers and organizations.
• Obtain medical clearances and coordinate required documentation.
• Obtain treatment pre-authorizations through Medicaid (EDS) and private insurance plans.
• Prepare and communicate estimated patient financial responsibilities for elective dental procedures.
• Process referrals, medical clearances, prior authorizations, financial agreements, and custodial paperwork within established timelines.
• Help patients understand the administrative and financial steps involved in their dental care.
• Maintain patient confidentiality and comply with HIPAA and organizational privacy requirements.
• Accurately document information within the EHR and scheduling systems.
• Support Noble's quality improvement initiatives and team goals.
• Work collaboratively with dental providers, clinical staff, patients, guardians, and outside organizations.

Skills

Strong written/verbal communication

Organizational skills

Prioritization skills

Proficiency with computers

Education

High school diploma or equivalent

Tools

EHR

Scheduling systems

Job description

Noble Community Clinics in Manitowoc, Wisconsin is seeking a Dental Treatment Coordinator to help patients navigate their dental treatment plans from start to finish.

You’ll coordinate referrals, medical clearances, insurance authorizations, and financial arrangements, acting as the connection between patients, families, dental providers, and outside organizations. The role requires HIPAA awareness and teamwork to ensure timely care.