Dental CAD/CAM Lead & Design Ops Manager

Dental Metrics Maven; City of Rochester (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Premium benefits package

Relocation assistance

Incentive opportunities

Job summary

Dental Metrics Maven in Rochester, NY is seeking an experienced Dental CAD/CAM Manager to lead the digital design team and oversee CAD/CAM workflows, quality standards, and troubleshooting in a fast-paced dental lab.

The ideal candidate will supervise, train, and mentor staff, coordinate daily case assignments and production priorities, and collaborate with leadership to improve efficiency and production flow while maintaining high-quality results.

Qualifications

• 5–7 years of dental laboratory CAD/CAM experience preferred.
• Strong experience with digital dental design workflows.
• Proficiency with software and platforms such as 3Shape, Exocad, Meshmixer, desktop scanners, 3D printers, and/or CNC mills.
• Prior experience supervising, training, or managing a team preferred.
• Strong understanding of dental anatomy, occlusion, case design, and production standards.
• Ability to troubleshoot technical issues and support digital production needs.
• Strong communication, organization, and leadership skills.
• Ability to prioritize deadlines and manage workflow in a busy lab environment.
• CDT certification is a plus but not required.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Lead, support, and mentor CAD/CAM designers and digital team members.
• Help manage daily workflow, case assignments, scheduling, and production priorities.
• Review digital designs for accuracy, function, fit, and overall quality.
• Ensure cases meet internal quality standards and doctor/customer expectations.
• Support complex case planning and provide technical guidance to the team.
• Help improve CAD/CAM procedures, workflow consistency, and department efficiency.
• Troubleshoot digital design, scanning, printing, milling, and software-related issues.
• Work with lab leadership and other departments to support smooth production flow.
• Monitor department performance and help identify areas for improvement.
• Assist with equipment, materials, and resource planning as needed.

Skills

Leadership

Team mentoring

Communication

Workflow optimization

Troubleshooting

CAD/CAM expertise

Education

Bachelor’s degree or equivalent experience

CDT certification (preferred)

Tools

3Shape

Exocad

Meshmixer

Desktop scanners

3D printers

CNC mills

Job description

Dental Metrics Maven in Rochester, NY is seeking an experienced Dental CAD/CAM Manager to lead the digital design team and oversee CAD/CAM workflows, quality standards, and troubleshooting in a fast-paced dental lab.

The ideal candidate will supervise, train, and mentor staff, coordinate daily case assignments and production priorities, and collaborate with leadership to improve efficiency and production flow while maintaining high-quality results.