Dental Billing Client Care Specialist

Nobility RCM, Inc.; Scottsdale (AZ); Presencial; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

Nobility RCM, Inc. is seeking a skilled dental billing specialist to manage the end-to-end billing cycle for assigned practices in the United States. You will submit and track dental insurance claims, post payments, and resolve denials to maximize revenue recovery.

The role requires deep knowledge of CDT coding, payer guidelines, and AR management, with a focus on accuracy, efficiency, and client communication to drive organizational success.

Qualificações

• 6+ years of direct dental billing experience in a dental office environment.

Responsabilidades

• Submit, monitor, and follow up on dental insurance claims to ensure timely reimbursement.
• Post insurance and patient payments while reconciling accounts.
• Review and resolve claim rejections, denials, and underpayments to maximize revenue recovery.
• Manage aging AR and follow up with carriers and offices as needed.
• Maintain accurate billing records per company and payer requirements.
• Communicate with clients, insurers, and team to answer billing questions and resolve issues.
• Support client success and operational objectives with special projects.

Conhecimentos

Dental billing expert

Claims denial resolution

Accounts receivable management

Regulatory compliance

Ferramentas

Dental practice management software

Descrição da oferta de emprego

Description

In this role, you will be responsible for managing the dental billing process for assigned practices; submitting and tracking insurance claims; posting payments and reconciling accounts; resolving claim denials and billing discrepancies; addressing outstanding claims and aged receivables; guiding a support team; and other duties as assigned.

Duties

• Submit, monitor, and follow up on dental insurance claims to ensure timely and accurate reimbursement.
• Post insurance payments and patient payments while reconciling accounts and maintaining billing accuracy.
• Review and resolve claim rejections, denials, and underpayments to maximize revenue recovery.
• Manage accounts receivable aging and perform follow-up activities with insurance carriers and dental offices as needed.
• Maintain accurate billing records and documentation in accordance with company standards and payer requirements.
• Communicate effectively with clients, insurance carriers, and internal team members to address billing questions and resolve issues.
• Perform other duties and special projects as assigned to support client success, operational excellence, and organizational objectives.

Based on our current client mix, we will only be considering applicants currently in Texas, Tennessee, Ohio, Alabama, North Caroling or Florida.

Requirements

• 6+ years of direct dental billing experience in a dental office environment.
• Comprehensive understanding of dental insurance, claim submission, payment posting, EOB reconciliation, accounts receivable management, and denial resolution.
• Strong knowledge of dental billing regulations, insurance guidelines, CDT coding, and revenue cycle management best practices.
• Experience working with dental practice management software and electronic billing systems.
• Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
• Excellent communication and customer service skills with the ability to build positive client relationships.
• Solutions-driven mindset with a commitment to accuracy, efficiency, and continuous improvement.