Dental Billing Client Care Specialist

Nobility LLC; Tennessee; On-site; USD 60,000 - 85,000; Full time

Job summary

Nobility LLC is seeking an experienced Dental Billing Specialist in Tennessee to manage the billing cycle for multiple practices. You will submit claims, post payments, reconcile accounts, and resolve denials to maximize revenue.

The role requires deep knowledge of CDT coding, dental insurance guidelines, and A/R management. Strong attention to detail and communication skills are essential to coordinate with clients and offices.

Qualifications

• 6+ years of direct dental billing experience in a dental office environment.
• Deep knowledge of dental insurance, claim submission, payment posting, EOB reconciliation, AR management, and denial resolution.
• Solid understanding of CDT coding and revenue cycle management best practices.
• Experience with dental practice management software and electronic billing systems.
• Strong organizational, analytical, and problem-solving skills with attention to detail.
• Excellent communication and customer service to build client relationships.

Responsibilities

• Submit, monitor, and follow up on dental insurance claims to ensure timely reimbursement.
• Post insurance and patient payments while reconciling accounts and maintaining billing accuracy.
• Review and resolve claim rejections, denials, and underpayments to maximize revenue recovery.
• Manage accounts receivable aging and perform follow-up with carriers and dental offices.
• Maintain accurate billing records and documentation per payer requirements.
• Communicate with clients, insurance carriers, and internal team members to resolve billing questions.
• Perform additional duties and special projects to support client success and operational objectives.

Skills

Dental billing experience

Attention to detail

Communication skills

Analytical thinking

Problem solving

CDT coding knowledge

Revenue cycle management

Tools

Practice management software

Job description

Description

In this role, you will be responsible for managing the dental billing process for assigned practices; submitting and tracking insurance claims; posting payments and reconciling accounts; resolving claim denials and billing discrepancies; addressing outstanding claims and aged receivables; guiding a support team; and other duties as assigned.

Duties:

• Submit, monitor, and follow up on dental insurance claims to ensure timely and accurate reimbursement.
• Post insurance payments and patient payments while reconciling accounts and maintaining billing accuracy.
• Review and resolve claim rejections, denials, and underpayments to maximize revenue recovery.
• Manage accounts receivable aging and perform follow‑up activities with insurance carriers and dental offices as needed.
• Maintain accurate billing records and documentation in accordance with company standards and payer requirements.
• Communicate effectively with clients, insurance carriers, and internal team members to address billing questions and resolve issues.
• Perform other duties and special projects as assigned to support client success, operational excellence, and organizational objectives.

Based on our current client mix, we will only be considering applicants currently in Texas, Tennessee, Ohio, Alabama, North Caroling or Florida.

Requirements

Requirements:

• 6+ years of direct dental billing experience in a dental office environment.
• Comprehensive understanding of dental insurance, claim submission, payment posting, EOB reconciliation, accounts receivable management, and denial resolution.
• Strong knowledge of dental billing regulations, insurance guidelines, CDT coding, and revenue cycle management best practices.
• Experience working with dental practice management software and electronic billing systems.
• Exceptional organizational, analytical, and problem‑solving skills with strong attention to detail.
• Excellent communication and customer service skills with the ability to build positive client relationships.
• Solutions-driven mindset with a commitment to accuracy, efficiency, and continuous improvement.