Dental Assistant I

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. seeks a Dental Assistant to provide clinical, administrative, and operational support in a busy dental clinic. You will assist dentists and hygienists, manage radiographs, and help with patient education and flow to ensure high-quality care.

Required education includes a high school diploma; a Dental Assistant or Dental Hygiene program is preferred. Licensure and BLS are required or eligible; Spanish proficiency is a plus.

Qualifications

• Education: High School Diploma or equivalent; experience may be considered in lieu of degree.
• Licensure: Dental Assistant License required; BLS certification required.
• Experience: Prior dental assistant experience preferred; new grads welcome.

Responsibilities

• Assist dentists during all phases of chairside dental treatment.
• Assist dental hygienists with periodontal charting and dental radiographs.
• Take, develop, mount, file, and maintain dental radiographs.
• Provide patients with information on oral hygiene and post-treatment care.
• Maintain supplies and equipment, and support patient flow and scheduling.
• Onboard and train new personnel as assigned.

Skills

Spanish language (preferred)

Computer literacy in healthcare

Dental software familiarity

Strong communication skills

Organizational skills

Education

High School Diploma or equivalent

Dental Assistant or Dental Hygiene program preferred

Tools

Dental practice management software

Electronic charting

Digital radiography systems

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provides clinical, administrative, and operational support within a dental practice to ensure high-quality patient care and efficient clinic operations. Assists dentists and hygienists with patient treatment, diagnostic procedures, infection control, patient flow, and maintenance of dental equipment and supplies. Does this position require Patient Care? Yes

Essential Functions

• Assists dentists during all phases of chairside dental treatment.
• Assists dental hygienists with periodontal charting and dental radiographs.
• Takes, develops, mounts, files, and maintains dental radiographs in accordance with established protocols.
• Provides patients with information regarding oral hygiene, preventive dental care, and post-treatment instructions as directed by the dentist.
• Maintains adequate levels of supplies in assigned operatories and assists with inventory management of dental supplies, instruments, and equipment.
• Maintains assigned dental equipment and instruments in good working order and reports maintenance needs as appropriate.
• Pre-treats contaminated instruments and transports them in designated biohazard containers in accordance with infection control, sterilization, and safety protocols.
• Performs laboratory duties, including pouring and trimming models and preparing materials for treatment as needed.
• Assists with orthodontic procedures and expanded orthodontic duties following appropriate training and competency validation.
• Supports patient flow and contributes to a positive patient experience by coordinating appointments, confirming appointments, screening telephone calls, taking messages, and performing clerical duties related to patient access and scheduling.
• Maintains positive working relationships with patients, families, and colleagues.
• Assists in the onboarding and training of new personnel as assigned.
• Participates in departmental meetings, quality improvement initiatives, and other organizational activities.
• Performs other duties as assigned.

Qualifications

Education High School Diploma or equivalent required. Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

• Dental Assistant License required. Candidates who are not currently licensed may be considered if eligible to obtain licensure through employer-supported training and in accordance with applicable state requirements.
• Basic Life Support (BLS) certification required.

Experience

Previous dental assistant experience preferred. New graduates and candidates with relevant clinical training are encouraged to apply.

Knowledge, Skills, and Abilities

• Spanish language proficiency preferred.
• Completion of a Dental Assistant or Dental Hygiene program preferred.
• Experience using computers and electronic systems in a healthcare setting.
• Familiarity with dental practice management software, electronic charting, and digital radiography systems preferred.
• Strong written, verbal, and interpersonal communication skills.
• Ability to provide exceptional patient-centered care.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Professional demeanor and ability to work collaboratively with patients and colleagues.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 3297 Washington Street
• Scheduled Weekly Hours: 32
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $18.58 - $26.58/Hourly
• Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.