Dental Assistant: Chairside Care & Patient Experience

Sonrava Health; Skokie (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Sonrava Health is seeking a Dental Assistant to support doctors with patient procedures and ensure a superior chair-side experience. You will assist, radiograph, and prepare operatory while maintaining patient comfort and confidentiality.

The role emphasizes exceptional customer service, teamwork, and adherence to OSHA, HIPAA, and BBP regulations in a dynamic practice environment in Illinois.

Qualifications

• High school diploma or equivalent required.
• Current radiography certification required.
• Dental Assistant certification, as required by state, or ability to become certified.
• Current CPR certification preferred.
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Maintain annual OSHA, HIPAA and Infection Control training.

Responsibilities

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority.
• Be present, engaged and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.
• Take, develop and mount accurate, high-quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes.
• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate the patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.
• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Sonrava supported practices services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.
• Complete all Learning Management System requirements.

Skills

Patient care experience

Customer service

Professionalism

Interpersonal skills

Organization

Multi-tasking

Computer proficiency

Education

High school diploma or equivalent

Radiography certification

Dental Assistant certification as required by state

CPR certification

Nitrous oxide/Oxygen analgesia certification

OSHA and HIPAA training

Job description

Sonrava Health is seeking a Dental Assistant to support doctors with patient procedures and ensure a superior chair-side experience. You will assist, radiograph, and prepare operatory while maintaining patient comfort and confidentiality.

The role emphasizes exceptional customer service, teamwork, and adherence to OSHA, HIPAA, and BBP regulations in a dynamic practice environment in Illinois.