Dental Assistant

Heartland Dental LLC; Wauwatosa (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Heartland Dental is seeking a Dental Assistant to enhance their patient care team at Advanced Dental Specialists – Mayfair. This role involves supporting front office activities, ensuring patient comfort, handling X-rays, and assisting during dental procedures. Ideal candidates will possess strong customer service skills, adaptability, and a commitment to learning.

Benefits

Health insurance

Retirement plans

Paid holidays

PTO

Comprehensive training and development opportunities

Qualifications

• Knowledge of dental procedures and terminology.
• Excellent communication and organizational skills.
• Experience in a fast-paced, customer-focused environment.

Responsibilities

• Greet and welcome patients, providing education throughout treatment.
• Take and process X-rays and diagnostic assessments.
• Provide chairside assistance during procedures.

Skills

Customer service

Communication

Organization

Attention to detail

Emotional intelligence

Adaptability

Education

Dental assistant certification

Tools

Dentrix

Job description

Dental Assistant

Advanced Dental Specialists – Mayfair

Advanced Dental Specialists – Mayfair is looking for a Dental Assistant to join our team of 16 passionate and dedicated professionals. This is a great opportunity to be part of a dynamic practice that values integrity, efficiency, and patient-centered service.

What We’re Looking For:

• Timely and reliable with a strong work ethic
• Excellent customer service and communication skills
• Honest, organized, and detail-oriented
• Emotionally intelligent and empathetic
• Able to thrive under pressure and work with demanding providers
• Quick learner and adaptable in a fast-paced environment
• Prior dental office experience is a plus but not required – training will be provided

If you’re motivated, enjoy helping patients, and want to work on a supportive team, we’d love to hear from you.

Why Heartland Dental?

Heartland Dental believes in hiring and growing team members who support both the business and clinical needs of each dental office, fostering a strong team culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Dental Assistant, you’ll enjoy state-of-the-art technology and a collaborative environment. We value hard work, motivation, and a passion for providing excellent patient care.

Heartland Dental was recognized by Newsweek as one of America’s Greatest Workplaces and for Diversity in 2024. These honors are based on a nationwide study of 1.5 million companies, with a 5-star rating for both awards.

More about the role

• Greet and welcome patients, ensuring their comfort and providing education throughout treatment
• Review patient health history for quality care
• Take and process X-rays and diagnostic assessments
• Provide chairside assistance during procedures, following state regulations
• Use Dentrix for scheduling and record keeping
• Prepare treatment rooms following safety protocols and OSHA & CDC guidelines
• Manage supplies and inventory, placing orders as needed
• Collaborate with team to implement systems and maximize workflow

What You’ll Gain

• Competitive benefits including health insurance, retirement plans, paid holidays, and PTO
• Comprehensive training and development opportunities
• Stable career with potential for growth, supported by 20+ years of industry experience

Minimum Qualifications

• Knowledge of dental procedures and terminology
• Experience in a fast-paced, customer-focused environment
• Dental assistant and X-ray certification as required by state law
• Excellent communication and organizational skills
• Ability to protect patient information and comply with HIPAA

Preferred Experience

• 1+ years in a dental setting
• Experience with Dentrix or similar software
• Dental assisting certification

Physical Requirements

• Ability to perform essential duties with or without accommodations
• Prolonged sitting and standing
• Ability to lift up to 45 pounds
• Availability for periodic training sessions
• TB test required prior to employment, except in FL & TN

Who is Heartland Dental?

Heartland Dental is the largest dental support organization in the US, supporting over 3,000 doctors across 39 states. Each supported office is unique and led by doctors with clinical autonomy, united by a commitment to high-quality care. We value diversity and inclusion and are an equal opportunity employer.