Dental Assistant

Heartland Dental LLC; Delafield (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

PTO

Job summary

Forward Dental - Delafield is seeking a Dental Assistant to join the team and support high-quality patient care. You will assist dentists, take x-rays, and manage chairside workflows using Dentrix and modern imaging tools.

The role emphasizes patient education, safety, and efficient office operations within a patient‑focused practice. Certification in dental assisting and x-ray is preferred or required by state law, with opportunities for growth and training.

Qualifications

• Working knowledge of dental procedures and terminology.
• Experience in fast-paced, customer-focused environments.
• Dental assistant certification and/or x-ray certification as required by state law.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection compliance.

Responsibilities

• Greet and welcome patients, guiding them through the dental journey and educating them as needed.
• Review patient health history to ensure quality care.
• Take and process x-rays and other diagnostics (iTero 3D scanner, digital photography).
• Provide chairside assistance (four-handed dentistry) to supported dentists during procedures.
• Use Dentrix for scheduling and record-keeping.
• Prepare treatment rooms with strict safety protocols per OSHA & CDC guidance.
• Manage supplies and place orders as needed; optimize office workflow.

Skills

Dental terminology

Customer-focused care

Communication skills

HIPAA compliance

Education

Dental assistant certification

X-ray certification

Tools

Dentrix

iTero 3D scanner

Job description

Dental Assistant

Forward Dental - Delafield, is looking for a Dental Assistant to join our team.

Why Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.

As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

More about the role

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history in order to provide quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
• Manage supply and inventory levels, as well as place and expedite orders as needed
• Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

About Forward Dental - Delafield

Forward Dental - Delafield, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Minimum Qualifications

• Working knowledge of dental procedures and terminology
• Experience working in a fast-paced and customer‑centric environment
• If required under the state dental practice act, dental assistant certification and/or x‑ray certification
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental setting
• Dentrix or other dental software experience
• Dental assisting school certification

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting and standing
• Must be able to lift and carry up to 45 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.